Sr./Product Manager (Cross-border Payments / Wallet)

dtcpay; Kuala Lumpur; On-site; MYR 250,000 - 300,000; Full time

Job summary

A licensed payment service provider in Kuala Lumpur is seeking a Senior Product Manager to lead cross-border payment solutions. You will define the product vision, collaborate with diverse teams for development, and manage external integrations. The ideal candidate should be proficient in Mandarin and English, possess a strong drive for results, and excel in a fast-paced setting. If you're ready to shape the future of digital payments, we invite you to apply.

Qualifications

• Proficient in both English and Mandarin to work closely with Chinese vendors.
• Strong drive to implement solutions effectively.
• Ability to thrive in high-stress environments.

Responsibilities

• Define and execute product vision and roadmap for payment/wallet services.
• Drive end-to-end product development in collaboration with various teams.
• Manage integration with external partners effectively.

Skills

Proficient in Mandarin

Can-do attitude

Ability to work independently

Job description

Sr./Product Manager (Cross-border Payments / Wallet)

dtcpay is a MAS-licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand our footprint worldwide, we are shaping the future of the digital payments space and driving the next chapter of growth.

What you’ll do:

• Define and execute product vision and roadmap for cross‑border payment/wallet services, with a focus on delivering a delightful and seamless customer experience.
• Drive end‑to‑end product development including conceptualization, design, build, test and deployment by working with UI/UX, technology, operations and compliance teams.
• Manage external partners in integrating to their solution platforms and set up proper operational/support processes as part of implementation.
• Define and execute project plans, breaking down tasks, mapping dependencies and identifying the critical path to ensure high quality and on‑time product deliveries.
• Set product pricing and manage end‑to‑end costs to ensure product profitability with a short and long‑term view.
• Collaborate with Sales & Marketing team to develop customer value propositions, marketing collaterals and training materials.
• Review and ensure proper processes and controls are in place for risk mitigation and compliance with applicable policies and regulations.
• Understand/define/track product metrics and collect user feedback to optimize user experience and performance.
• Support post‑implementation tasks such as user training, problem investigation (e.g. payment rejections), post‑implementation review and escalation.
• Act as internal product expert to answer product related questions.

What we’re looking for:

• Proficient in both English and Mandarin as you will need to work closely with Chinese vendors.
• Can‑do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done.
• Fast learner and ability to thrive in high‑stress environment.