Sr. Engineer, Remote Care Operations

Abbott; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading healthcare company located in Malaysia is seeking a skilled Software Engineer to coordinate software deployments and support production environments. The ideal candidate should have a Bachelor’s Degree in Computer Engineering or related fields and 5-6 years of experience in software development or IT. Proficiency in cloud platforms such as Azure and technologies like Kubernetes is essential. Strong problem-solving and communication skills are necessary to thrive in a fast-paced environment.

Qualifications

• 5-6 years experience in software development or IT environment.
• Familiarity with databases and operating systems.
• Good understanding of cloud computing and microservices.

Responsibilities

• Coordinates software and application deployments into various environments.
• Monitors and supports production environment.
• Leads incident response efforts and troubleshoots complex issues.

Skills

Systematic problem-solving skills

Strong communication skills

Ability to manage multiple assignments

Education

Bachelor’s Degree in Computer Engineering or related disciplines

Tools

Azure

Kubernetes

Terraform

SQL

New Relic

Job description

JOB DESCRIPTION

• Coordinates software and application deployments into various environments and ensures smooth release processes.
• Monitors and supports production environment.
• Manages and resolves daily operational tickets within SLA to ensure smooth business continuity.
• Swiftly familiarises with our system architecture, team dynamics and department operational activities to provide hands‑on support.
• Works with developers and systems engineering to identify potential operational issues with software and workflows before production release.
• Develops and manages monitoring systems to ensure high availability and performance.
• Designs, implements, and maintains automation solutions to improve operational efficiency.
• Manages access provisioning and enforces security best practices.
• Leads incident response efforts, troubleshoots complex issues, and drives root cause analysis.
• Supports all company initiatives, policies, operating procedures and processes.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors and vendors.
• Must be able to juggle priorities and multi‑task in a fast‑paced environment; the work can be routine and challenging at the same time.
• Communicates well and is able to provide guidance to more junior engineers once fully trained and on‑board.

Job Requirements

• Bachelor’s Degree in Computer Engineering, Computer Science, IT or related disciplines.
• Preferable to have at least 5‑6 years working experience in a computer engineering, software development or IT environment and be familiar with databases, operating systems or middleware.
• Good understanding of software programming, software development, software releases, database management, networking concepts, cybersecurity and cloud computing.
• Good understanding of modern, cloud‑centric architectures and microservices provides an advantage.
• Systematic problem‑solving approach, coupled with strong communication skills, to work closely with US & EU teams as well as guide junior engineers, and a sense of ownership and drive.
• Ability to handle multiple assignments and perform in a diverse cross‑functional team environment.

Preferred Skills & Technologies

• Experience with cloud platforms (Azure).
• Proficiency in Kubernetes, Terraform and CI/CD pipelines.
• Strong scripting skills in Python, Bash or similar languages.
• Familiarity with monitoring tools (New Relic, Application Manager).
• Proficiency in writing and optimizing SQL queries for data analysis and troubleshooting.
• Understanding of the Linux operating system, standard networking protocols and components will be an added plus.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY

Product Development

DIVISION

CRM Cardiac Rhythm Management

LOCATION

Malaysia > Penang : Plot 102, Lebuhraya Kampong Jawa Bayan Lepas Industrial Zone 11900

WORK SHIFT

Standard

TRAVEL

Yes, 5 % of the Time

MEDICAL SURVEILLANCE

Not Applicable

SIGNIFICANT WORK ACTIVITIES

Not Applicable