Sports & Leisure Booking Coordinator

Tropicana Golf & Country Resort; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading sports and leisure facility in Selangor is hiring a Sports Registration Clerk to manage customer bookings and registrations. This full-time role demands excellent customer service skills and a proactive attitude to assist members and guests with their needs. Ideal candidates will have experience in a similar position within the hospitality or sports industry. Join our team to enhance the sports experience and ensure exceptional service at our resort.

Qualifications

• Experience in customer service or administrative role, ideally in hospitality or sports and leisure.
• Strong communication skills and ability to interact professionally.
• Excellent attention to detail for maintaining records.
• Proficient in using registration platforms and software.
• Flexible to work weekends and public holidays.

Responsibilities

• Greet and assist members and guests with registrations.
• Process booking requests for sports and leisure activities.
• Maintain accurate records of all registrations.
• Provide customer service and respond to inquiries.
• Assist with administrative tasks and support resort operations.

Skills

Customer service experience

Communication skills

Organisational skills

Computer proficiency

Interpersonal skills

Tools

Booking systems

Job description

A leading sports and leisure facility in Selangor is hiring a Sports Registration Clerk to manage customer bookings and registrations. This full-time role demands excellent customer service skills and a proactive attitude to assist members and guests with their needs. Ideal candidates will have experience in a similar position within the hospitality or sports industry. Join our team to enhance the sports experience and ensure exceptional service at our resort.