Sport Department Manager

Decathlon Malaysia; Malaysia; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading sports retailer is seeking a Sports Department Leader in Malaysia to manage a multi-million ringgit business unit. This role involves owning the business strategy, driving economic performance, and ensuring an exceptional shopping experience for customers. You will be responsible for recruiting and developing a high-performing team while maintaining optimal stock levels and layout. Ideal candidates will have proven retail experience and a strong commitment to customer service. This opportunity is your fast track to become the next Store Manager.

Qualifications

• Experience in retail and a strong understanding of customer service.
• Ability to analyze market trends and set commercial strategies.
• Proven skills in recruiting, coaching, and developing team members.

Responsibilities

• Focus on ensuring an excellent shopping experience.
• Drive economic performance and manage product range.
• Recruit, train, and inspire high-performing staff.
• Maintain an appealing and well-stocked department.
• Enforce safety standards and security procedures.

Job description

Yourentrepreneurial journeystarts here. The Sports Department Leader role is your direct, proven fast-track to becoming the next Store Manager.You won't just follow a strategy—you'll own a multi-million ringgit business unit, making critical decisions on range, layout, and economic performance from Day One!

Store Location: Four Seasons KL City Centre, MyTown, KLGCC, Petaling Jaya, One Utama

About this role:

1. Be the Customer & Product Expert

• Focus:Ensure an excellent shopping experience.

• Action:Know product features to provide the best advice, manage the team's working schedule to ensure staff are available, and grow the customer base.

2. Lead Your Business & Strategy

• Focus:Drive economic performance and strategy.

• Action:Act as the CEO of your sport: analyze the local market, set commercial policies, forecast sales, manage budgets, and make decisions on product range and store layout to hit annual targets.

3. Coach & Develop Your Team

• Focus:Recruit, train, and inspire high-performing staff.

• Action:Recruit sporty, talented individuals, coach them daily on the floor, hold regular meetings, and create training plans to develop their skills and confidence for independent work.

4. Manage Layout & Stock Accuracy

• Focus:Maintain an appealing and well-stocked department.

• Action:Arrange the layout attractively, ensure shelves are fully faced, and use the automated system to guarantee accurate and available stock.

5. Ensure Safety & Security

• Focus:Protect people, goods, and assets.

• Action:Enforce basic safety standards, apply all security procedures to combat theft (shrinkage), ensure product safety (like traceability), and be ready to lead the entire store as Duty Manager when needed.