Specialist Medical Sales

DKSH; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading medical sales company in Malaysia is seeking a candidate to manage the Medical Sales channel, covering both private and government hospitals as well as general practitioners. Responsibilities include tracking sales performance, conducting product demonstrations, and maintaining customer relationships. The ideal candidate should have a degree in a Science or Medical-related discipline, with at least one year of relevant experience. Strong communication and negotiation skills are required, along with basic knowledge of the industry and willingness to travel.

Qualifications

• Minimum one year experience in a similar role.
• Knowledge of industry regulations and product handling.
• Willingness to travel and cover multiple areas.

Responsibilities

• Manage Medical Sales channel for hospitals and GP.
• Implement and track sales action plans.
• Conduct product demonstrations and manage customer relationships.
• Report competitor activities and manage customer complaints.

Skills

Communication skills

Negotiation skills

Office productivity tools

Basic industry knowledge

Education

Degree in Science or Medical-related discipline

Tools

Excel

Word

PowerPoint

Job description

The incumbent works closely with the Sales Manager in managing the Medical Sales channel covering Private/Governement Hospital and General Practitioners.

Responsibilities

• Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
• Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities. Conduct product demonstrations and emphasize saleable features/customer benefits.
• Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies
• Report on the activities and products of the competitors.
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.
• Maintain a customer complaints/issues log and follow up on customer issues.
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
• Work with internal stakeholders to ensure timely delivery or installation of products/systems. Support internal stakeholders in relationship development with key customers

Qualifications

• Demonstrate basic knowledge and understanding of the industry/ market/ competitors/ customers/ products/ services and selling skills.
• Possess basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc
• Willing to travel outstation and cover more than 1 area.
• Strong communication and negotiation skills.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Good command in English, both written and spoken

Degree or professional qualification in a Science- or Medical-related discipline with minimum one year experience in similar role.