Specialist & Credit Risk

DHL; Petaling Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global logistics company is seeking a Credit Risk Analyst in Petaling Jaya. The role involves analyzing customer credit risks, reviewing financial statements, and coordinating risk mitigation strategies. Ideal candidates will have at least 3 years of experience in Credit Risk Management, strong communication skills, and a focus on customer service. Knowledge of D&B credit risk reports and balance sheet interpretation is essential. The company offers a vibrant work environment in a multicultural setting.

Qualifications

• 3+ years of experience in Credit Risk Management preferred.
• Intermediate level of English knowledge as per DPDHL standards is preferred.
• Understanding of D&B credit risk reports.

Responsibilities

• Perform credit analysis and financial statement reviews.
• Analyze outstanding AR ledgers for potential risk customers.
• Conduct in-depth analysis at the legal entity level.
• Ensure follow-up on identified risks.
• Coordinate meetings to improve customer satisfaction.
• Agree on credit risk mitigation measures across teams.
• Advise on process improvements in credit risk mitigations.

Skills

Telephone conversation skills

Effective communication skills

Customer focus

MS Office knowledge

Presentation skills

Credit Risk Management experience

Cultural sensitivity

Multilingual

Balance sheet interpretation

Education

Bachelor degree in related field

Job description

Role Purpose

To ensure that credit risk exposure on the entire AR ledgers is proactively analyzed and that adequate recommendations and, follow up actions are taken to constructively limit/mitigate the credit risk exposure, while maintaining compliance with order to cash policies and other collection strategies.

Responsibilities

• To perform credit analysis and financial statement reviews when onboarding new customers and, recommend trading terms and conditions in line with credit policies and guidelines
• To perform analysis on outstanding AR ledgers, determine potential risk customers and coordinate mitigation measures
• To perform in depth analysis on legal entity level in order to asses the potential risk customers and provide reporting and action plan towards collections, sales, CFO and OTC community at country, regional and possibly global level
• To ensure adequate follow up upon identified risks and gaps
• To arrange, coordinate and lead regular meetings, visit customer and build towards an improved customer satisfaction while mitigating trading risks
• To agree and coordinate credit risk mitigation measures with Sales, CDM, credit collection, credit administration, operation, H&G, CFO and OTC teams
• To advice and coordinate process improvement regarding to credit risk mitigations across the entire OTC chains

Skills & Qualifications

• Good telephone conversation/handling skills
• Effective communication and conversational skills
• High customer focus and service orientation
• Advanced MS office knowledge
• Intermediate Presentation skills
• 3 years and more previous Credit Risk Management experience is preferred
• Sensitive to cultural specifics
• Local language(s) / Multi lingual (in Shared Service environment)
• Bachelor degree in related field
• Intermediate level of English knowledge (DPDHL Business Language) preferred
• Advanced knowledge of D&B credit risk reports and regarding balance sheet interpretation