Specialist 2, Inside Product (Thai Speaking)

Dell; Bayan Lepas; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading technology company is seeking a Technical Inside Sales Representative (Thai Speaking) to provide technical solutions to sales teams and customers. The ideal candidate will have experience in sales and knowledge of multi-platform hardware and software solutions, along with strong communication skills in Thai and English. This role is based in Cyberjaya, Malaysia, offers a chance to work with innovative tech, and requires good analytical and relationship management skills.

Qualifications

• Experience in a sales environment with technical knowledge.
• Good decision-making and organizational skills.
• Ability to communicate clearly and build customer relationships.

Responsibilities

• Act as a technical resource for the sales organization.
• Stay updated on new products and technology trends.
• Make outbound calls and respond to customer inquiries.
• Align Dell Technologies products with customer needs.
• Explain technical facts and position Dell against alternatives.

Skills

Sales experience

Technical knowledge of multi-platform hardware and software

Analytical skills

Clear communication in Thai & English

Customer relationship management

Education

Bachelor’s degree in computer science

Job description

Technical Inside Sales Representative (Thai Speaking)

At Dell Technologies, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical consultation during the sales process. They directly advise customers on everything from product features and configurations through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

Join us to do the best work of your career and make a profound social impact as a Technical Inside Sales Representative on our Inside Product Specialist Team in Cyberjaya.

What you’ll achieve

As a Junior Technical Inside Sales Representative, you will deliver technical solutions to the Inside Sales Team that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions.

You will:

• Act as a technical resource to help the sales organization meet, if not exceed, its goals
• Stay up to date on new products, technology trends and services offerings
• Make outbound calls as part of managing the sales cycle, and respond to field sales, resellers and end customer inquiries
• Focus on Dell Technologies products and services and be able to identify how these products and services align to customer needs
• Explain technical, industry and market facts to position Dell Technologies against an alternative solution

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Experience working in a sales environment and in a technical role that shows knowledge of multi-platform hardware and software solutions
• Good analytical, decision‑making and organizational skills and a drive for results
• Clear communication skills, both verbal and written in Thai & English.
• Solid customer relationship skills with the ability to build and manage relationships

Desirable Requirements

• Bachelor’s degree in computer science
• Previous relevant experience

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 30 March 2026

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy.