SPay/SPL Business Development (Kelantan/Terengganu/Pahang) - High Incentives

Shopee; Pahang; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading e-commerce platform in Malaysia is seeking a professional for Client Acquisition & Relationship Building. This role involves driving sales of SPayLater to offline merchants, managing client relationships, and providing expert product consultation. Candidates should have a relevant degree, 2-5 years of related experience, and a strong understanding of payment solutions. Strong communication and analytical skills are essential. Fluency in English, Malay, and Mandarin is advantageous.

Qualifications

• Minimum of 2-5 years of experience in sales or business development in payments or fintech.
• Proven track record in acquiring new clients and achieving sales targets.
• Strong understanding of payment solutions and merchant services.

Responsibilities

• Identify and acquire new offline merchants for SPayLater.
• Drive sales and develop strategies to grow merchant portfolios.
• Provide expert advice on SPayLater product features and best practices.

Skills

Client acquisition

Relationship management

Sales strategy development

Communication skills

Education

Bachelor’s degree in Business Administration, Finance, Marketing, or related field

Tools

CRM software

Job description

Client Acquisition & Relationship Building:

Identify and acquire new offline merchants and partners for SPayLater.

Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty.

Conduct in-depth needs analysis to tailor solutions to clients’ requirements.

Sales & Business Development:

Drive sales of SPayLater from offline merchants.

Develop strategies to grow offline merchant portfolios, increasing revenue generation and market share.

Manage the entire sales cycle from prospecting to contract negotiation and closing.

Collaborate with the marketing team to drive offline campaigns and improve offline awareness.

Product Knowledge & Consultation:

Provide expert advice to clients regarding SPayLater product, features, and best practices.

Stay updated with industry trends, competitor activities, and new entries.

Act as a consultant to advise clients on optimizing their business opportunities and ensuring they are utilizing the full range of our offerings.

Client Onboarding & Support:

Oversee the seamless onboarding process for new clients, ensuring smooth implementation of SPayLater service.

Provide ongoing support to resolve any issues and ensure continued satisfaction.

Collaborate with technical and operational teams to ensure that solutions are aligned with client needs.

Performance & Reporting:

Monitor and report on client performance, transaction volumes, and revenue growth.

Prepare regular reports for senior management on progress against sales targets and business objectives.

Provide insights to enhance SPayLater product and improve service delivery.

Requirement:

Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.

Minimum of 2-5 years of experience in sales or business development within the payments or fintech industry.

Proven track record in acquiring new clients, managing relationships, and achieving sales targets.

Strong understanding of payment solutions, merchant services, and payment technologies.

Excellent communication, negotiation, and interpersonal skills.

Analytical skills to assess market trends and client needs.

Self-motivated with a drive to achieve targets and contribute to the growth of the company.

Familiarity with regulatory and compliance in relation to financial services.

Experience with CRM software and sales management tools.

Experience in the credit industry would be advantageous.

Proficiency in English, Malay, and Mandarin is advantageous.