Spa Support Expert

Marriott Hotels Resorts; Malaysia; On-site; MYR 20,000 - 30,000; Full time

Job summary

A prestigious global hotel chain is seeking dedicated Spa Specialists to create memorable experiences for guests. In this full-time role, you will manage bookings, promote spa services, and assist guests with inquiries and transactions. Ideal candidates exhibit strong communication skills, a commitment to safety standards, and the ability to move and lift items. Your contribution is vital to foster a welcoming atmosphere, ensuring every guest enjoys their visit to the spa. Join a team that values diverse backgrounds and experiences.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to manage reservation software.
• Physical ability to lift up to 25 pounds with assistance.

Responsibilities

• Promote Spa services and retail.
• Schedule reservations and confirm appointments.
• Provide answers about services to guests.

Skills

Customer service skills

Time management

Knowledge of spa services

Education

High school diploma or G.E.D. equivalent

Job description

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Job Info

• Job Identification 26004942
• Job Category Spa
• Posting Date 01/19/2026, 05:36 AM
• Apply Before 02/06/2026, 05:36 AM
• Job Schedule Full time