Spa Operations & Guest Experience Lead

Marriott Hotels Resorts; Malaysia; On-site; MYR 200,000 - 250,000; Full time

Job summary

A global luxury hospitality brand located in Malaysia is seeking an enthusiastic Spa Attendant. The role involves providing exceptional customer service, monitoring schedules, and ensuring a positive guest experience. Candidates should have at least 2 years of relevant experience and a high school diploma. This full-time position offers an opportunity to work in a prestigious environment known for its luxury services and commitment to excellence.

Qualifications

• At least 2 years of related work experience is required.
• No supervisory experience required.
• Customer service experience in the hospitality industry is a plus.

Responsibilities

• Advise employees on policy changes and service information.
• Monitor time schedules and manage last-minute changes.
• Welcome and acknowledge guests, anticipating their needs.

Skills

Customer service skills

Ability to handle multiple tasks

Attention to detail

Education

High school diploma or G.E.D. equivalent

Job description

A global luxury hospitality brand located in Malaysia is seeking an enthusiastic Spa Attendant. The role involves providing exceptional customer service, monitoring schedules, and ensuring a positive guest experience. Candidates should have at least 2 years of relevant experience and a high school diploma. This full-time position offers an opportunity to work in a prestigious environment known for its luxury services and commitment to excellence.