Software Technician (Batu Kawan)

AGENSI PEKERJAAN HM RESOURCES SDN. BHD.; Seberang Perai; On-site; MYR 20,000 - 100,000; Full time

Job summary

A staffing agency in Penang is seeking fresh diploma graduates for the Automation System Support role. This position involves supporting automation systems, monitoring operational performance, and ensuring accurate data reporting. Candidates with basic programming knowledge and exposure to dispatch systems are preferred. Flexibility for shift work is required based on operational needs, with an hourly rate of up to RM34 for experienced candidates.

Qualifications

• Fresh Diploma graduates preferred.
• Candidates with up to two years of relevant experience are encouraged.
• Experience with dispatching systems is an advantage.

Responsibilities

• Support operation and troubleshoot automation systems.
• Perform system monitoring to ensure performance.
• Follow dispatching and scheduling guidelines.
• Maintain data accuracy in reporting tools.
• Assist with process optimization in production.
• Participate in continuous improvement initiatives.

Skills

Basic programming knowledge

Experience with dispatching systems

Education

Diploma in relevant field

Job description

Automation System Support

• Support the operation and basic troubleshooting of Assembly & Test automation systems (e.g. APF, Scheduler)
• Perform routine system monitoring and checks to ensure stable performance

Dispatching & Scheduling Operations

• Follow established dispatching and scheduling rules and guidelines
• Ensure production flow is aligned with area priorities and operational targets

Data Accuracy & Reporting

• Update, validate, and maintain accurate data in dashboards and reporting tools
• Support the integrity of site metrics for performance analysis and decision-making

Process & Line Support

• Assist in maintaining line balance and optimisation across production areas
• Identify and report issues such as delays, bottlenecks, and system/process inefficiencies

Continuous Improvement Support

• Participate in improvement initiatives focused on cycle time reduction and tool performance optimisation
• Provide feedback and recommend practical process enhancements

System & Tool Management

• Operate and monitor internal systems including MAM, ET, MES, ToolView, VMS and Mozart
• Perform basic troubleshooting and elevate complex issues to the appropriate teams

Candidate Requirements

• Fresh Diploma graduates and candidates with up to two (2) years of relevant experience are encouraged to apply
• Knowledge or exposure to dispatching systems and basic programming will be an added advantage
• For experienced candidates, the hourly rate must not exceed RM34 per hour
• Position follows regular working hours; however, flexibility to support shift work may be required based on operational needs