SOC Analyst L2

r3 Consultant; Cyberjaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A cybersecurity firm in Cyberjaya is seeking a Cybersecurity Analyst to monitor and detect security alerts while supporting Microsoft security solutions. Candidates should have 3-5 years of experience in a Security Operation Centre, strong communication skills in English, and a background in security compliance technologies. Familiarity with Sentinel SIEM and leadership abilities are essential. The role requires working in a 24x7 rotational shift environment, highlighting the importance of teamwork and proactive problem resolution.

Qualifications

• 3 to 5 years of experience in a Security Operation Centre.
• Experience designing and implementing security solutions.
• Knowledge of ITIL v4 processes.

Responsibilities

• Monitor and detect security alerts.
• Perform health checks on security solutions.
• Resolve issues related to security incidents.

Skills

Microsoft Security and Compliance solutions

Sentinel SIEM

Cisco certifications (CCNA)

Team leadership

Cross-cultural communication

Excellent English communication skills

Education

Engineering Degree in Computer Science

Tools

ServiceNow

Job description

Job Description – Cybersecurity Analyst

Team: Monitoring/Support
Designation: Cyber Security Analyst
Job Role: Monitor and Detect Security Alerts while supporting Microsoft security and compliance technologies based on customer requirements and industry knowledge.
Experience: Minimum 3 to 5 years of experience working in a Security Operation Centre in terms of monitoring, detecting and analyzing security solutions.
Employer: vCyberiz Private Limited, Cyberjaya
Job-Location: Cyberjaya, Selangor.
Shifts: Must work from office (Mandatory) and on 24x7x365 rotational shift.
Role: The Cybersecurity Analyst will report to the DFIR Lead or SOC Manager as part of Cyber Defence Center at vCyberiz office in Bangalore. The primary function is to monitor, detect and analyze security alerts and provide resolution based on alert diagnosis.

Responsibilities

• Perform health checks on security solution regularly and help detect incidents before there is any impact.
• Monitor and measure system resources and, if needed, resolve issues related to security incidents related to emails, changes and problem tickets.
• Provide inputs to technical documents based on repeat incidents and help assist SMEs during problem resolution.
• Troubleshoot security related service issues as they occur and follow up with after action reviews.
• Follow Incident, Request, Problem, Change and Access Management processes based on ITIL and IT-service management tool.

Requirements

• Experience in designing, implementing, supporting and delivering security solutions such as Microsoft Security and Compliance solutions (M365 Defender for Endpoint, Defender for Cloud, MS Purview, MS Entra, Sentinel SIEM, DLP, Email and Web Security, SPAM filtering, Vulnerability Scanning, etc.).
• Good experience in Microsoft Security and Compliance (Mandatory) and Sentinel SIEM.
• Understanding of ticket management and service requests; implementation of solutions for global customers.
• Experience with ITIL v4 processes in supporting Security Solutions and Service Delivery and using at least one enterprise ticketing system such as ServiceNow.
• Engineering Degree in Computer Science or Technical Degree with certifications in Information Technology or Information Security.
• Excellent English communication skills.
• Cisco certifications such as CCNA and technical certifications such as SC-200, SC-100, SC-400, AZ-900.
• Good command in English, other foreign languages are a plus.
• Good cross-cultural communication skills.
• Ability to lead a team of security specialists and analysts.
• Ability to interact with various teams and customers.
• Team player and fast learner; share best practices and proactively suggest continuous improvement.
• Escalate operational issues to management when needed.
• Willing to work in 24x7 shifts.

Performance Criteria

Security Delivery team meets the agreed Service Level with customers. Help to keep Service Delivery documentation up to date.