Skincare Advisor & VIP Member Specialist

AS Watson Group; Selangor; On-site; MYR 27,900 - 39,060; Full time

Job summary

A leading retail company in Malaysia is looking for dedicated staff to provide friendly customer service and support store operations. Responsibilities include ensuring stock levels, handling checkout duties, and offering skincare advice to customers. Applicants should have strong communication skills, be adaptable, and ideally possess a background in beauty or makeup. The ideal candidates must be Malaysian citizens and able to work shifts and weekends. This is a great opportunity for those who enjoy a dynamic retail environment.

Qualifications

• Fluent in Bahasa Melayu and English.
• Pleasant personality with strong drive.
• Ability to work shifts, weekends, and public holidays.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Support store overall replenishment and housekeeping.
• Maintain sufficient stock level at all times.

Skills

Customer service

Communication skills

Interpersonal skills

Sales goals achievement

Education

SPM/Diploma/Certificate in beauty/makeup

Job description

Responsibilities:

1. Instil a high standard of friendly, professional customer service.
2. Supporting store overall replenishment & housekeeping.
3. Maintenance of sufficient stock level at all times.
4. Being a cashier and promote expertise in Watsons VIP Member Card.
5. Provide skincare advise to customers.
6. Provide customer service and achieve sales goals.
7. Responsible for stock replenishment and promotion execution.
8. Actively involved in roadshows/corporate events.

Education & Experience:

1. SPM/Diploma/Certificate in beauty/makeup course will be an added advantage.
2. Required language(s): Bahasa Melayu, and English.
3. Pleasant personality with a strong drive and excellent in communication skills.
4. Good interpersonal & follow-up skills, adaptable and result-oriented.
5. Possess outgoing personality, positive and high energy level.
6. Applicants must be Malaysian citizens.
7. Able to work shifts, weekends and public holidays.
8. Preferably with promoter experience.