Shipping Manager (Shipping Liner | Freight Forwarding | MNC Company Freelance

Career Horizons; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading company in the logistics sector is seeking a Shipping Operations Manager in Kuala Lumpur. The ideal candidate will manage vessel operations, negotiate with key stakeholders, ensure excellent customer service, and lead a team of shipping professionals. A strong background in shipping, outstanding problem-solving abilities, and at least 2 years of relevant experience are required for success in this fast-paced role.

Qualifications

• At least 2 years of work experience in shipping/freight forwarding.
• Good understanding of logistics and export/import documentation.
• Ability to work in a deadline-driven environment.

Responsibilities

• Manage vessel operations including scheduling and maintenance.
• Negotiate with shipping lines and monitor costs.
• Prepare and analyze operational reports and documentation.

Skills

Customer Service

Problem-solving

Critical-thinking

Flexibility

Education

Bachelor’s degree

Tools

Microsoft Excel

Job description

The new role:

• Container vessel’s Operations: vessel’s scheduling, voyage planning, slot
• allocation, and ensuring vessels are properly maintained and equipped.
• Negotiation: negotiating with shipping lines, container terminals, freight forwarders, container depots and port authorities to secure favorable rates and terms.
• Logistics and Supply Chain: Deepen cooperation with freight forwarders, NVOCC, SOC owners, etc. to fulfill requirements of shipping liners to expand market shareand open new routes.
• Documentation: Ensuring accurate and timely preparation of shipping documentation, such as Booking Confirmation, Bill of Lading, Pre-Alerts, Notices of Arrival (NOA) and Delivery orders (DO).
• Team Leadership: Managing and motivating a team of shipping professionals, including operations staff, port agents, depot staff, and other support personnel.
• Cost Management: Monitoring and managing costs associated with shipping operations, including port fees, shipping agency fee, depot operation fee and other expenses.
• Reporting: Preparing and analyzing operational reports, verifying port and vendor bills, and coordinating with authorities.
• Facilitate Relationships: Collaborate with our team members, shipping liners, third-party agents to ensure efficiency, excellent customer service and creative problem resolution.
• Build great relationships with shipping liners, customers, responding timely and
• Following up on issue resolution.
• Provide reporting and documentation support to shipping liners, customers, etc.
• Participate in customer business reviews. 5. Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.

Requirements:

• Resourceful, proactive, presentable, and with a positive attitude.
• At least 2 years of work experience in the shipping liner company/ freight forwarding/NVOCC. ·
• Good understanding of shipping and logistics, as well as export/import documentation and procedure.
• Proven track record of strong customer service skills, interacting with customers and being client focused.
• Excellent follow up with customers and the network. ·
• Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needs.
• Ability to work in a fast-paced and deadline-driven environment. ·
• Basic PC knowledge, with the ability to quickly adapt to new software applications and usage of Microsoft Excel.
• Bachelor’s degree or above is preferred.

To Apply

If you’re interested in this role, click ‘apply now’ to submit your resume (in MS Word format) to [e-mail] Due to overwhelming responses, we will only be able to contact shortlisted candidates.

Job Ref:20250711/020

Consultant: Vivien Joshua

Registration No: 201901037350 (1346680-W)

EA Licence No: JTKSM 949A