Service Crew (Waiter/Waitress) - Chinese Speaking: Hyatt Centric Kota Kinabalu (Local candidate[...]

Hyatt Centric; West Coast Division; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hospitality establishment in Malaysia, Sabah, is seeking a Service Crew/Waiter/Waitress - Chinese Speaking. The successful candidate will provide excellent service and ensure guests have an exceptional dining experience. Candidates should possess a relevant degree in Hospitality or Tourism, have at least 1 year of experience in hotel operations, and demonstrate good customer service skills. Fluency in Chinese (Mandarin) is essential for this role.

Qualifications

• Minimum 1 year work experience in hotel operations.
• Responsible for hosting and serving all guests.
• Ensure an exceptional drinking & dining experience.

Responsibilities

• Provide an excellent and consistent level of service to customers.
• Serve food & beverage to guests in the assigned Place of Work.
• Maximize guest satisfaction through flexible service.

Skills

Customer service

Communication skills

Interpersonal skills

Fluency in Chinese (Mandarin)

Education

Relevant degree or diploma in Hospitality or Tourism management

Job description

Organization - Hyatt Centric Kota Kinabalu

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Service Crew/Waiter/Waitress - Chinese Speaking are responsible for serving Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.

Qualifications

Responsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships. You will bring our restaurant concepts to life by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience in hotel operations. Good customer service, communications and interpersonal skills are a must. Fluency in Chinese (Mandarin) is required.