Service Crew (The Exchange Trx)

Paris Baguette Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A popular food and beverage outlet in Kuala Lumpur is seeking Service Crew / Senior Service Crew members. The role involves welcoming guests, taking orders, and providing excellent customer service to ensure a pleasant dining experience. Candidates should have at least 1 year of customer service or relevant experience, be friendly and able to work under pressure. This position offers staff discounts, meals, uniforms, and allowances.

Benefits

Staff discount

Staff meals

Uniforms provided

Allowance & OT

Qualifications

• At least 1 year of experience working in customer service or relevant experience in F&B.
• Must be pleasant, friendly, and cheerful.

Responsibilities

• Welcome guests in a warm and friendly manner.
• Provide excellent customer service at all times.
• Upsell promotional items.
• Ensure food hygiene and safety standards.
• Maintain cleanliness of the outlet.
• Execute duties as assigned.

Skills

Excellent Customer Service

Good command of spoken English

Ability to work under pressure

Job description

Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment

No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

Requirements

• Excellent Customer Service
• Good command of spoken English
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment
• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

Job Summary

The Service Crew / Senior Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.

Roles & Responsibilities

• Welcome guests in a warm and friendly manner.
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• Ensure that food hygiene and safety standards are maintained and comply.
• Maintain day to day outlet cleanliness.
• Execute any other duties as assigned.

Benefits

• Staff discount
• Staff meals
• Uniforms provided
• Allowance & OT