Service Crew ( Sunway Pyramid )

Berjaya Starbucks Coffee Company Sdn Bhd; Subang Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading coffee company in Malaysia seeks friendly and customer-oriented individuals to provide excellent service in a lively outlet. Responsibilities include welcoming guests, providing timely service, and maintaining cleanliness. Candidates should have effective communication skills in English and Malay, with or without prior experience. This role offers comprehensive benefits including meals, insurance, and opportunities for career advancement.

Benefits

Employee meals & Beverage

Paid leaves, Medical & Insurance

Learning & Career Advancement

Employee Discount

Uniform provided

Qualifications

• Pleasant, friendly, cheerful and able to work under pressure in a high-volume environment.
• No experience or at least 1 year of customer service or relevant F&B experience.

Responsibilities

• Welcome guests in a warm and friendly manner.
• Provide excellent customer service in a timely manner.
• Upsell promotional items.
• Maintain outlet cleanliness and hygiene standards.
• Execute other duties as assigned.

Skills

Excellent Customer Service

Good command of spoken English

Good command of spoken Malay

Pleasant and friendly demeanor

Job description

Job Responsibilities

• Welcome guests in a warm and friendly manner.
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• Ensure that food hygiene and safety standards are maintained and comply.
• Maintain day to day outlet cleanliness.
• Execute any other duties as assigned.

Job Requirements

• Excellent Customer Service
• Good command of spoken English and Malay (additional to have
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment
• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

Job Benefits

• Employee meals & Beverage
• Paid leaves, Medical & Insurance
• Learning & Career Advancement
• Employee Discount
• Uniform provided