Service Center Operations Leader

Bakateam Sdn. Bhd. (Perodua 3S); Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A service center in Shah Alam seeks a dedicated Service Operation Executive to aid in managing overall service center activities. The ideal candidate must have a diploma with at least 2 years of experience in a service center, strong leadership, and communication skills. Responsibilities include assisting in achieving operational targets, managing inventory, and ensuring compliance with regulations. The role requires flexibility to work on weekends and public holidays. Benefits include annual leave, medical leave, and training opportunities.

Benefits

Annual Leave

Medical and Hospitalisation Leave

EPF / SOCSO / PCB

Overtime Pay

Training Provided

Qualifications

• Minimum 2 years of experience with Perodua Service Centre or other relevant organizations.
• Strong leadership and communication skills.
• Ability to learn quickly and work in a fast-paced environment.

Responsibilities

• Assist SM in managing service center activities and achieving objectives.
• Ensure service center targets are met as per guidelines.
• Monitor warranty claim submissions and minimize pending vehicles.
• Communicate with staff to discuss customer feedback and improvements.
• Ensure compliance with service center regulations.

Skills

Leadership skills

Communication skills

Customer oriented

Computer literacy in MS Office

Education

Cert/Diploma

Job description

A service center in Shah Alam seeks a dedicated Service Operation Executive to aid in managing overall service center activities. The ideal candidate must have a diploma with at least 2 years of experience in a service center, strong leadership, and communication skills. Responsibilities include assisting in achieving operational targets, managing inventory, and ensuring compliance with regulations. The role requires flexibility to work on weekends and public holidays. Benefits include annual leave, medical leave, and training opportunities.