Senior Specialist, Credit Services & Direct Carrier Billing

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 130,000; Full time

Job summary

An innovative telecommunications company seeks a Senior Specialist in Credit Services to manage the entire lifecycle of value-added services and direct carrier billing initiatives. You will be driving expansion and enhancing product offerings for premium partners. Ideal candidates need at least 5 years in telco or fintech, strong analytical skills, and experience in product development. Join a dynamic team that offers comprehensive benefits in a forward-thinking work environment.

Benefits

Comprehensive medical, dental, optical and insurance benefits

Flexi working hours arrangements

Staff Line & Device Subsidy

Smart Casual Attire

Child Parental Care Leave

Special employee discounts for selected F&B Brands

Qualifications

• Experience of at least 5 to 7 years in telco, fintech or startup sectors.
• Understanding of VAS / OTT services and digital services.
• Ability to manage stakeholders effectively.

Responsibilities

• Oversee the lifecycle of VAS Credit Services from development to marketing.
• Refine product features, bundles, and promotional offers.
• Lead revenue growth initiatives for Credit Services and DCB.
• Strengthen relationships with local and international partners.
• Provide performance insights for post-launch reviews.

Skills

Airtime/Fintech lending knowledge

Product development

Financial services experience

Analytical skills

Communication skills

Data analysis proficiency

Education

Tertiary degree in any field

Job description

Senior Specialist, Credit Services & Direct Carrier Billing

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Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving. At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award-winning organization!

Top Reasons To Join Us!

• • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Job Summary

The candidate will oversee credit services and digital services initiatives, driving expansion of the Credit Services and Direct Carrier Billing (DCB) services to premium partners. This entails leveraging U Mobile as a preferred payment channel and boosting revenue from credit services such as International Airtime/Data Transfer, Credit Share and CreditSOS.

The Day-To-Day Activities

• Responsible for overseeing the entire lifecycle of VAS Credit Services, including product development and marketing, go-to-market strategies, campaign execution and lifecycle management.
• Outline, conceptualize and refine product features, bundles and promotional offers aimed at enriching the Credit Services offering for U Mobile customers.
• Lead initiatives aimed at increasing revenue streams and active users from Credit Services & DCB
• Spearhead partnership strategy to find new opportunities to grow & promote usage of Credit Services & DCB, while continuously fortify and expand relationship with local & international partners.
• Conduct post-launch/campaign performance review by providing insights and adjusting strategies as needed.
• Stay up-to-date on industry trends, emerging technologies and partners’ services, and identify opportunities to be incorporated in product roadmap or collaborate with partners
• Support the implementation of proposed platform improvements and developments

About You

• Tertiary degree in any field
• At least 5 to 7 years of working experience in the telco, fintech or start-up industry
• Knowledge of airtime / fintech lending & digital services
• Experienced in product development & marketing, financial services & partnership
• Familiar with VAS / OTT services / telco or fintech related products
• Proficient with large data sets analysis & how to apply these for data-supported decision making
• Strategic mindset & meticulous
• Excellent communication & interpersonal skills to manage diverse stakeholders
• Analytical, logical & excellent problem solver
• Diligent, Resourceful, Self-starter

What’s Next?

Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.