Senior Retail Associate: Training & Customer Growth

Habib Retail; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company is looking for a Senior/Retail Associate at Ice Watch Setia City Mall. The role involves providing excellent customer service, engaging with customers, and assisting with sales activities. Candidates should hold at least an SPM or equivalent and preferably have 1-2 years of experience in retail. Strong communication skills in English and Malay are essential, and applying candidates should be enthusiastic and team-oriented. Shift work including weekends is required.

Benefits

Internal training and development opportunities

Qualifications

• Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.
• Preferably 1-2 years of relevant working experience in retail.
• Good command of verbal and written English and Malay communications.

Responsibilities

• Greet and engage with customers, answering inquiries.
• Assist in telemarketing and maintain relationships with customers.
• Follow company’s rules to uphold the brand's image.

Skills

Customer service

Sales and marketing knowledge

Teamwork

Communication in English

Communication in Malay

Education

Sijil Pelajaran Malaysia (SPM) or equivalent

Job description

A retail company is looking for a Senior/Retail Associate at Ice Watch Setia City Mall. The role involves providing excellent customer service, engaging with customers, and assisting with sales activities. Candidates should hold at least an SPM or equivalent and preferably have 1-2 years of experience in retail. Strong communication skills in English and Malay are essential, and applying candidates should be enthusiastic and team-oriented. Shift work including weekends is required.