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A tech startup in Kuala Lumpur is seeking a QA Engineer to lead quality assurance efforts for their software products. The successful candidate will ensure that products meet high performance and reliability standards, create detailed test plans, and mentor junior QA engineers. The role is ideal for someone with at least 5 years of QA experience and strong proficiency with automation tools like Selenium. Flexible working locations and a supportive team culture are offered in this dynamic environment.
Work closely with the QA Manager to align on testing strategies, priorities, and goals for the team.
Partner with Test Automation Engineers to communicate requirements, design test plans, and ensure the integration of automated tests into the development pipeline.
Engage with Product Managers to understand product requirements and provide feedback on testability and potential quality issues.
Work support teams to understand, investigate and resolve customer-reported issues.
Lead the quality assurance efforts for our software products, ensuring that they meet the highest standards of performance, reliability, and user experience.
Create detailed, comprehensive, and well-structured test plans and test cases.
Estimate, prioritize, plan, and coordinate quality testing activities.
Conduct regression, integration, and performance testing after bugs are resolved.
Ability to analyze complex software systems and understand how different components interact.
Collaborate with customer support teams to investigate and resolve customer-reported issues.
Collaborate with product managers, developers, and other stakeholders to understand requirements and ensure delivery of high-quality product.
Continuous Improvement: Advocate for and implement best practices in QA processes and methodologies. Participate in process improvement initiatives and contribute to enhancing the overall QA strategy.
Stay up to date with new testing tools and test strategies.
Actively participate in knowledge sharing and contribute to the growth and development of the QA team.
Provide guidance and mentorship to junior QA engineers, offering support and training to enhance their skills and performance.
Maintain excellent interpersonal skills, with strong written and oral communication abilities in English.
Ability to work independently and in a fast-paced, dynamic startup environment.
Effectiveness in working with development, QA, and customer support teams.
Foster a continuous learning mindset, staying up-to-date with the latest QA trends and technologies.
Contribution to the adoption of new testing tools and strategies, and continuous improvement of testing processes.
Test Strategy Development: Develop comprehensive test strategies and plans based on product requirements and specifications, including functional, performance, and regression testing.
Test Coverage: The percentage of the codebase covered by automated tests.
Manual Testing: Perform thorough manual testing as per Requirements, including exploratory and user acceptance testing
Defect Management: Identify, document, and track defects using bug tracking systems (e.g., Jira). Work closely with developers to reproduce issues and verify fixes.
Documentation: Create and maintain detailed test plans, test cases, and test scripts. Ensure accurate documentation of test results and defect reports.
Escaping Defects: Maintain the history of the defects that escaped to production and identify the ways to avoid it.
Execution of Scripts: Execute the automated tests which are developed using Frameworks such as Selenium, SIP protocol test tool
Bachelor’s degree in computer science, Engineering or a related field. Any relevant certifications (e.g., ISTQB) are a plus.
At least 5 years of work experience in software quality assurance or software testing
Knowledge in industry leading test automation tools such as Selenium, Junit, Test NG, Cucumber tool or SIP and VOIP is a plus .
In-depth knowledge of various types of testing, including functional, regression, performance, and security testing.
Experience in writing clear, concise, and comprehensive test plans and test cases.
Excellent problem-solving skills, attention to detail, and the ability to work under pressure. Strong communication and interpersonal skills are essential.
Continuous learning mindset, staying up to date with the latest QA trends and technologies.
Experience in CcaaS, CPaaS, Telco or Voice related domains is an added bonus for this role.
Flexible working locations
Training and Development
Discretionary Yearly Bonus & Salary Review
20 days Paid Annual Leave (excluding public holidays)
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