Senior Project Manager, Marketplace

CompAsia Sdn Bhd; Petaling Jaya; On-site; MYR 150,000 - 200,000; Full time

Job summary

A digital technology firm in Malaysia is seeking a Marketplace Project Manager to drive its marketplace strategy and revenue. You will balance commercial ambition with operational discipline, coordinating multiple teams while ensuring a high-performing marketplace. The ideal candidate has extensive project management experience, especially in digital commerce, and a proven ability to develop and execute successful commercial strategies. You will be instrumental in shaping the monetization pathways and competitive positioning within the industry.

Qualifications

• 5+ years of experience in project management, particularly in digital commerce.
• Proven track record in managing marketplace strategies.
• Strong analytical skills with a focus on performance metrics.

Responsibilities

• Define the commercial vision of the marketplace.
• Ensure product requirements support commercial competitiveness.
• Lead commercial planning with various teams.
• Set up dashboards for performance insights.

Skills

Commercial strategy development

Project management

Data analysis

Stakeholder management

Job description

CompAsia is a digital and technology company providing end‑to‑end solutions for certified pre‑owned devices, focused on the mobile phone life‑cycle value chain. Our services span Trading, Financing, and Insurance, delivering a comprehensive mobile phone lifecycle experience.

Marketplace Project Manager

The Marketplace Project Manager is a commercially driven leader responsible for shaping the marketplace’s revenue strategy; defining monetisation pathways, take‑rate models, competitive positioning, and value propositions that differentiate CompAsia in the recommerce ecosystem. The role requires strong business acumen, balancing commercial ambition with operational discipline to ensure the platform scales profitably across markets. Reporting directly to the CEO, the role serves as the central orchestrator between Product, Tech, Commercial, Supply Chain, Finance, and external vendors translating the CEO’s strategic direction into executable project roadmaps and delivering a scalable, high‑performing marketplace that becomes a core revenue engine for CompAsia.

Responsibilities

1. Marketplace Strategy, Commercial Model & Roadmap

• Define the commercial vision of the marketplace, including revenue models, take‑rate structures, pricing logic, and monetisation streams (e.g., listing fees, subscription tiers, premium seller services).
• Develop a clear commercial framework that differentiates CompAsia from competitors; faster turnaround, integrated trade‑in, logistics advantage, device quality standards, warranties, and cross‑border scalability.
• Conduct competitive intelligence and propose innovation that strengthens marketplace market position.
• Establish a disciplined PMO rhythm for the marketplace: sprint cycles, governance meetings, RAID logs, and progress tracking.
• Identify project risks early and implement mitigation strategies to protect delivery timelines.
• Manage multiple vendors, agencies, and technology partners, ensuring contract adherence and performance standards.
• Ensure documentation, processes, and workflows are built for scalability and repeatability.

2. Product & Customer Experience Alignment

• Ensure product requirements directly support commercial competitiveness, including differentiating features that enhance trust, transparency, price benchmarking, and fulfillment speed.
• Ensure marketplace UX/UI aligns with global standards and CompAsia’s brand promise.
• Champion customer‑centric design through continuous feedback loops and usability testing.
• Validate that the platform supports multi‑country rollouts, device categories, pricing models, trade‑in flows, and integrated logistics.

3. Commercial & Operational Readiness

• Lead the commercial planning with Revenue, B2C, B2B, Retail, and Online teams to define product categories, pricing frameworks, seller models, and volume projections.
• Build the go‑to‑market (GTM) strategy for platform launch: target users, acquisition channels, partnerships, and conversion levers.
• Develop business cases, ROI and unit‑economics models for marketplace phases: launch, scale‑up, and profitability.
• Identify commercial bottlenecks (supply, pricing, SLA, seller quality) and implement solutions to maximise marketplace adoption and revenue.

4. Data, Performance Insight & Continuous Improvement

• Define success metrics: GMV, conversion rate, CAC, take rate, repeat rate, platform uptime, etc.
• Set up dashboards and reporting mechanisms for CEO‑level visibility.
• Use data insights to drive continuous improvements to marketplace efficiency, revenue, and customer experience.
• Stay updated on marketplace trends, competitive models, and emerging digital commerce innovations relevant to CompAsia.

Success Indicators

• On‑time and on‑budget delivery of the marketplace according to CEO‑approved roadmap.
• Achievement of key commercial targets: GMV, conversion rate, take‑rate, and seller acquisition.
• Clear competitive differentiation demonstrated through platform features and value proposition.
• Strong cross‑functional alignment enabling smooth launch and scaling across markets.
• Stable, scalable platform performance with high customer satisfaction.
• Positive ROI from marketplace investments and measurable revenue contribution.

Assessment Questions

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years of project management experience do you have?
• How many years’ experience do you have as an Online Marketplace Manager?
• How many years’ experience do you have as a Commercial Strategy Manager?