Senior Program & Customer Success Manager

Celestica; Kedah; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading technology company in Kedah, Malaysia, seeks a professional to manage customer account profitability and ensure excellent communication with clients. The role involves monitoring order management, pricing, and contract negotiations while maintaining high customer satisfaction. Ideal candidates will have at least 5-6 years of related experience and a Bachelor's degree in a relevant field, with strong skills in negotiation and problem resolution.

Qualifications

• 5-6 years working experience in related fields required.
• In-depth knowledge of manufacturing processes and schedules.
• Strong understanding of product pricing and contracts.

Responsibilities

• Manage customer account profitability and monitoring efficiency.
• Coordinate pricing and bid preparations.
• Ensure customer satisfaction through effective communication.

Skills

Customer contact

Negotiation

Problem resolution

Presentation skills

Database management

Interpersonal skills

Education

Bachelor Degree in relevant fields

Job description

A leading technology company in Kedah, Malaysia, seeks a professional to manage customer account profitability and ensure excellent communication with clients. The role involves monitoring order management, pricing, and contract negotiations while maintaining high customer satisfaction. Ideal candidates will have at least 5-6 years of related experience and a Bachelor's degree in a relevant field, with strong skills in negotiation and problem resolution.