Senior Network Operations Specialist

HR FIRST Sdn. Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A Malaysian recruitment firm is looking for a Network Operations Support Specialist to manage and maintain Monitoring Systems. The role includes providing 1st and 2nd level support in the NOC, troubleshooting network issues, and performing routine maintenance on network devices. The ideal candidate should have a degree in Information Technology or Computer Science, with at least 2 years of experience, strong knowledge in LAN & WAN, and good communication skills. Professional certifications are an advantage.

Qualifications

• Minimum 2 years experience in relevant field.
• Able to work independently with less supervision.
• Professional certificate in CCNA or Windows Server is an advantage.

Responsibilities

• Manage and maintain the Monitoring Systems.
• Provide 1st & 2nd level support in Network Operations Centre.
• Perform routine network monitoring and maintenance.
• Handle incoming calls and troubleshoot network issues.
• Conduct fault handling and escalation.

Skills

LAN & WAN knowledge

Good communication skills

Customer service

Network monitoring

Education

Degree in Information Technology / Computer Science

Tools

Windows Server 2008

Windows Server 2012

Redhat Linux

SQL 2008

MYSQL

PHP

IIS

SharePoint

Office 365

AV

Job description

A Malaysian recruitment firm is looking for a Network Operations Support Specialist to manage and maintain Monitoring Systems. The role includes providing 1st and 2nd level support in the NOC, troubleshooting network issues, and performing routine maintenance on network devices. The ideal candidate should have a degree in Information Technology or Computer Science, with at least 2 years of experience, strong knowledge in LAN & WAN, and good communication skills. Professional certifications are an advantage.