Senior Manager, Operations

Sunway Medical Centre; Seberang Perai; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading healthcare facility in Penang seeks an experienced Facility Division Manager to oversee operations and ensure efficient maintenance and repair of facilities and equipment. Ideal candidates will have a degree in Engineering, at least 5 years of managerial experience, and certifications in sustainability. You will implement initiatives to minimize environmental impact while ensuring compliance with regulatory standards and maintaining high-quality service. Join us to make a significant impact in a dynamic healthcare setting.

Qualifications

• Degree or diploma in Engineering or equivalent.
• Min 5 years of experience in facilities operations management.
• Knowledge of Mechanical, Electrical, Plumbing systems.

Responsibilities

• Manage and oversee Building Services operations.
• Develop and monitor departmental goals and budgets.
• Ensure compliance with statutory regulations.

Skills

Leadership

Project management

Analytical skills

Interpersonal skills

Education

Degree or Diploma in Engineering

LEED certification

Certified Energy Manager (CEM)

Certified Sustainability ESG Practitioner

Job description

The role involves planning and managing the Facility Division to align with the company's business objectives, ensuring efficient operations for the maintenance and repair of facilities, equipment, and grounds to minimise disruptions. It requires the ability to identify issues, provide solutions, delegate tasks, and monitor progress to maintain schedules and budgets, along with regular communication regarding projects with various departments and stakeholders involved in budget and project decisions.

Key Responsibilities

• Manage and oversee Building Services operations to ensure efficient functionality and high-quality customer service.
• Develop and monitor departmental goals, budgets, and performance metrics.
• Create and review policies and Standard Operating Procedures (SOP) in line with company requirements.
• Ensure optimal staffing and resource allocation for daily operations and project execution.
• Maintain building facilities and equipment, coordinating repairs and upgrades as necessary.
• Manage vendor contracts for maintenance services and resolve construction-related issues.
• Conduct inspections to uphold quality standards and address customer feedback and complaints.
• Ensure compliance with statutory regulations and facilitate necessary inspections and license renewals.
• Implement preventive maintenance programs for machinery to minimise downtime.
• Collaborate with various departments to support safety training, event setup, and other operational tasks.
• Integrate safety and security measures into all facility operations, ensuring a secure environment for employees and visitors.
• Develop and implement sustainability initiatives to minimise the environmental impact of facility operations, including waste reduction and energy-efficient practices.
• Regularly assess and improve emergency preparedness and response plans to safeguard stakeholders during incidents.

Qualifications

• Degree or Diploma in Engineering or equivalent; has a certificate in Leadership in Energy and Environmental Design (LEED), Certified Energy Manager (CEM), Certified Sustainability ESG Practitioner, ISO 50001 or equivalent is an added advantage.
• Sound knowledge of Mechanical, Electrical, Plumbing systems and relevant statutory legislation and regulations eg. OSHA, Factories and Machinery Act, Fire Service Act.
• Min 5 years of working experience in managing facilities operations and engineering services, preferably within a hospital environment at a managerial level.
• Proficient in testing and commissioning methodologies and instruments; or availability of such resources/services.
• Has experience in project management and has good analytical and problem-solving skills.
• Good interpersonal skills and coordination skills.