Senior Manager, Learning & Development

Cygnify Pte Ltd; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading telecommunications company is seeking a Senior Manager for Learning & Development in Kuala Lumpur. This role involves developing and executing strategies for learning initiatives aligned with business and HR goals. The ideal candidate should possess a degree in Business or HR, with at least 8 years of relevant experience. Key responsibilities include designing training programs, tracking learning metrics, and enhancing organizational learning culture. A digitally savvy individual with excellent communication skills is preferred.

Qualifications

• Degree in Business, Human Resources, or related field.
• 8 years of experience in Learning & Development.
• Proven ability to align learning initiatives with business outcomes.
• Strong interest in building and driving a skills-based organization.
• Digitally savvy with experience using modern learning technologies.
• Excellent interpersonal and communication skills.

Responsibilities

• Develop and execute the organization-wide Learning & Development strategy aligned with business and HR priorities.
• Design and maintain core, technical, and leadership capability frameworks.
• Plan, deliver, and measure organization-led learning programmes.
• Partner with business leaders and HRBPs to create division-level learning plans.
• Track and achieve organizational learning metrics and measures.
• Review and manage external training providers and government grants.
• Drive initiatives that build a strong learning culture.

Job description

Role:Senior Manager, Learning & Development
Location: Kuala Lumpur, Malaysia

We are currently partnering with a leading technology-driven telecommunications organization that is scaling rapidly to support new digital initiatives and platforms. As part of this expansion, multiple roles are open across key functions to help build, maintain, and enhance next-generation solutions. This opportunity offers exposure to large-scale systems, innovative technologies, and a collaborative environment where skills and ideas make a real impact.

The Senior Manager willlead enterprise-wide Learning & Development initiatives to enable a skills-driven workforce, strengthen talent processes, and embed a culture of continuous development aligned to business goals.

Responsibilities

• Develop and execute the organization-wide Learning & Development (L&D) strategy aligned with business and HR priorities.
• Design and maintain core, technical, and leadership capability frameworks, including learning needs analysis and skills gap identification.
• Plan, deliver, and measure organization-led learning programmes (e.g. leadership, people manager, core competencies, mandatory training).
• Partner with business leaders and HRBPs to create and implement division-level learning plans and L&D roadmaps.
• Track and achieve organizational learning metrics and effectiveness measures.
• Review, select, and manage external training providers and government grant opportunities.
• Drive initiatives that build a strong learning culture through organization-wide programmes and stakeholder engagement.

Qualifications

• Degree in Business, Human Resources, or related field
• With 8 years of experience in Learning & Development
• Proven ability to align learning initiatives with business outcomes
• Strong interest in building and driving a skills-based organization
• Digitally savvy with experience using modern learning technologies
• Excellent interpersonal and communication skills