Senior IT Operations & AI Automation Analyst

RBC; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading financial institution in Kuala Lumpur seeks a professional to ensure maximum system availability and manage IT governance initiatives. Responsibilities include liaising with business and technology groups and utilizing Generative AI for proactive monitoring. Candidates should have a Bachelor's degree and experience with database management and code deployment. This full-time role offers a competitive salary and fosters a collaborative work environment, embracing diversity and inclusion.

Benefits

Comprehensive Total Rewards Program

World-class training program

Flexible working options

Opportunities for professional development

Qualifications

• Experience with Generative AI and LLM usage.
• Knowledge of PostgreSQL for writing database statements.
• Experience with Databricks for code deployments.
• Familiarity with managing containerized deployments.

Responsibilities

• Ensure maximum system availability and prompt issue response.
• Proactively manage applications and platforms.
• Liaise between business and technology groups.
• Lead knowledge sharing and documentation initiatives.

Skills

Generative AI knowledge

PostgresSQL

Code deployment experience

Strong scripting skills

Containerized deployment management

Education

Bachelor of Science degree or equivalent

Tools

Dynatrace

Grafana

JIRA

Service Now

Job description

A leading financial institution in Kuala Lumpur seeks a professional to ensure maximum system availability and manage IT governance initiatives. Responsibilities include liaising with business and technology groups and utilizing Generative AI for proactive monitoring. Candidates should have a Bachelor's degree and experience with database management and code deployment. This full-time role offers a competitive salary and fosters a collaborative work environment, embracing diversity and inclusion.