Senior IT Business Analyst

Great Eastern; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance company in Kuala Lumpur is seeking a Senior IT Business Analyst to bridge business needs and IT capabilities. The ideal candidate will have a degree in Computer Science or a related field and at least 6 years of experience in the Group Insurance industry. Responsibilities include requirement gathering, functional specification delivery, and UAT support. Strong analytical skills, communication, and problem-solving abilities are essential for success in this role.

Qualifications

• Minimum 6 years of relevant experience in the Group Insurance industry.
• Strong understanding of insurance operations and processes.
• Demonstrated expertise in solution design and gap analysis.

Responsibilities

• Liaise between business and IT for requirement analysis.
• Elicit and prioritize business requirements with users.
• Assist technical team to evaluate request complexities.
• Deliver functional specifications and test plans.
• Support UAT and System Integration Testing.
• Resolve defects within stipulated timeframes.

Skills

Business analysis

Requirements gathering

Problem-solving

SQL

Communication

Negotiation

Leadership

Education

Degree in Computer Science, Business Information System, or related field

Tools

GroupAsia application

Group400 application

Job description

The Senior IT Business Analyst will work with business users, development manager, project managers and other stakeholders to ensure the overall requirement analysis, planning and execution of functional and non-functional requirements, delivery of functional specification/use cases and support the UAT and System Integration Testing.

Responsibilities

• Serve as a liaison between business and IT in supporting of business requirements gathering, request prioritization, planning and execution of functional and non-functional requirement, delivery of functional specification/ use cases and support the UAT and System Integration Testing.
• Work with the business users to elicit detailed business requirement and prioritization.
• Work with the technical team to assess the request’s complexity and derive the required effort for the solution delivery.
• Work with the business users and technical team to ensure business requirement and scope of delivery are well defined based on the delivery timeline.
• Deliver artefacts such as functional specification, use cases, test plan and other relevant documents in supporting the user sign-off and test execution.
• Plan and execute functional and System Integration Testing.
• Support the business in the UAT testing.
• Follow through the defect resolutions and ensure all defects are resolved within the stipulated timeframe.

Qualifications

• Degree in Computer Science, Business Information System, Insurance or a related field.
• Minimum 6 years of relevant working experience in Group Insurance industry, with a strong understanding of insurance operations and processes.
• Prior experience with GroupAsia or Group400 Application is highly desirable.
• Demonstrated expertise in business analysis, including requirements gathering, gap analysis, and solution design.
• Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements.
• Excellent communication, negotiation, and presentation skills, with the ability to engage stakeholders across business and technical teams.
• Proficient in SQL for data extraction and analysis.
• Proven ability to work independently in a fast-paced, team-oriented environment with minimal supervision.
• Highly self-motivated, resilient, and able to perform effectively under pressure.
• Strong leadership capabilities, with hands‑on experience leading initiatives as a Business Analyst.