Senior Facilitator (Trainer)

Genting Malaysia Berhad; Genting Highlands; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Genting Highlands is seeking a Senior Facilitator to design and manage training programs for staff. The ideal candidate will have a Bachelor’s degree and at least 3 years of experience in training or teaching. Responsibilities include collaborating with departments to assess training needs and monitoring training effectiveness. This is a great opportunity for candidates looking to join a dynamic team and develop their career in a prestigious organization.

Qualifications

• Minimum 3 years of experience in training and facilitation or teaching.
• Train-the-Trainer (TTT) certification preferred.
• Experience in designing and evaluating training programs is essential.

Responsibilities

• Collaborate to identify training needs.
• Design and deliver in-house training programs.
• Monitor training assessments and evaluations.

Skills

Excellent verbal and written skills in English & Bahasa

Project management skills

Time management skills

Strong presentation skills

Interpersonal skills

Education

Bachelor’s degree in any discipline

CELTA/TESOL/TEFL certification

Tools

LMS (Learning Management Systems)

eLearning platforms

Job description

GentingMalaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

The Senior Facilitator will responsible to:

• Collaborate with the operations and supporting departments to identify organizational training needs
• Design, manageand deliver in-house training programmes for staff and executive levels, including soft-skill, orientation and ad-hoc programmes upon requests
• Analyse, select and apply a variety of methodologies and technologies to address specific training/learning needs and assess training processes execution
• Implement and monitor the training assessments and evaluations to measure training effectiveness in meeting organizational needs
• Ensure training calendar, programmes, systems and policies are updated from time-to-time in line with continuous improvement endeavours
• Perform other duties as assigned

Job Requirements:

• Bachelor’s degree in any discipline
• Minimum 3 years of experience in training and facilitation OR teaching in a classroom environment
• Certificate in CELTA/TESOL/ TEFL or other English Language teaching certifications
• Train-the-Trainer (TTT) certification is preferred
• Experience in designing, managing, delivering and evaluating training programme is essential
• Knowledge of LMS (Learning Management Systems) and eLearning platforms is an added advantage
• Excellent verbal and written skills in English & Bahasa
• Self-motivated with excellent project management, time management and organization skills
• Strong presentation, communication and interpersonal skills

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.Apply now!

Job Segment:Facilities, Project Manager, Operations, Technology

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