Senior Executive-Tour

Sunway Travel; Selangor; On-site; MYR 30,000 - 50,000; Full time

Job summary

A travel agency in Selangor is looking for a candidate to plan and sell tour packages, air tickets, and other travel services. The ideal applicant should have 2-3 years of experience in the travel sector, be proficient in the GDS system Amadeus, and be fluent in both English and Chinese. The role requires excellent communication and negotiation skills, and the candidate must be willing to travel and possess their own transport.

Qualifications

• At least 2-3 years of working experience in the related field.
• Fluent both spoken & written in English & Chinese.
• Willing to travel & possess own transport.

Responsibilities

• Plan and sell tour packages, air tickets, and accommodations.
• Prepare proposals and competitive costing for packages.
• Follow up with clients to convert proposals to sales.
• Handle inquiries on tour programs via various channels.
• Process bookings and ensure timely communication.

Skills

Communication skills

Negotiation skills

Sales skills

Customer service

Problem-solving skills

Tools

GDS system (Amadeus)

Job description

Description

• Plan and sell tour packages, air tickets, transportation, accommodations, insurance and other travel services
• Prepare proposal and costing for FIT/GIT/MICE packages and ensure price offered are competitive
• Follow up with client on the proposal/quotation submitted to understand their changing needs and convert to sales eventually
• Handle email, telephone and walk-in enquiries on tour programs
• Process bookings and ensure bookings are done in timely manner and all information has communicated to tour operator correctly
• Render support to colleagues from other departments on any tour, hotel, transfers or other related matters
• Negotiate with operators and suppliers for best competitive rates
• Attend travel related workshops/seminars whenever assigned
• Create a good rapport with all airline personnel to facilitate work flow
• Filing for seats requirements and securing group seats when necessary
• Ensure P & L is correct for every invoice issue
• Handle 24/7 on call duty (Rotation Basis)

Requirements

• At least 2-3 years of working experience in the related field.
• Familiar in GDS system (Amadeus).
• Fluent both spoken & written English & Chinese.
• Knowledge of other languages will be an added advantage.
• Willing to travel & possess own transport.