Senior Executive, Quality Resources (Healthcare)

Sunway Medical Centre; Selangor; On-site; MYR 80,000 - 100,000; Full time

Job summary

A prominent healthcare facility in Selangor is seeking a Senior Executive, Quality Resources to uphold high standards of patient safety and clinical excellence. This role involves driving hospital accreditation programs and continuous quality improvement. The ideal candidate will have significant experience in hospital quality management, strong analytical skills, and the ability to work effectively with diverse teams. A Bachelor's degree in Nursing or Healthcare Management is required, with a Master's preferred. Join us to make a difference in healthcare quality.

Qualifications

• Minimum 5 years of experience in hospital quality management.
• Strong knowledge of MSQH standards and regulatory requirements.
• Ability to manage multiple projects collaboratively.

Responsibilities

• Lead hospital-wide accreditation activities.
• Develop and implement quality improvement programs.
• Conduct audits and risk assessments.

Skills

Quality Assurance

Analytical Skills

Leadership

Communication

Project Management

Education

Bachelor’s degree in Nursing or Healthcare Management

Master’s degree (preferred)

Job description

Senior Executive, Quality Resources (Healthcare)

We are seeking a Senior Quality Resources Executive to join our team and lead initiatives that uphold the highest standards of patient safety, clinical excellence, and regulatory compliance. This role is pivotal in driving hospital accreditation programs and ensuring continuous quality improvement across all departments.

Key Responsibilities

Accreditation Management: Execute, coordinate, and monitor hospital-wide accreditation activities (e.g., JCI, MSQH, ISO).

Quality Assurance: Develop and implement quality improvement programs and performance indicators.

Conduct audits, risk assessments, and root cause analyses (RCA) for clinical and non-clinical processes.

Risk Management: Identify, evaluate, and mitigate organizational risks to enhance patient safety.

Maintain incident reporting systems and ensure timely corrective actions.

Training & Engagement: Provide guidance and training to staff on accreditation standards and quality protocols.

Foster a culture of continuous improvement and patient-centered care.

Requirements

Bachelor’s degree in Nursing, Healthcare Management, or related field (Master’s preferred).

Minimum 5 years of experience in hospital quality management and accreditation processes.

Strong knowledge of MSQH standards and regulatory requirements.

Excellent analytical, communication, and leadership skills.

Ability to manage multiple projects and work collaboratively with multidisciplinary teams.