Senior Executive Field Sales (FMCG - Melaka)

DKSH; Malacca City; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading sales and marketing firm is seeking an experienced supervisor to coordinate sales teams in Malacca City. You will manage sales targets, maintain customer relationships, and ensure efficient use of resources. The ideal candidate should have a diploma in Business Studies or a related field, strong communication skills, and proficiency in Microsoft Office tools. This role offers an opportunity to lead and develop effective sales strategies.

Qualifications

• Strong sales target achievement for assigned businesses/territories.
• Good understanding of industry/market/competitors/customers.
• Fluent in local language and ideally English.

Responsibilities

• Supervise and coordinate sales teams.
• Prepare sales action plans to achieve targets.
• Maintain customer relationships and resolve issues.

Skills

Sales teamwork

Communication skills

Negotiation skills

Analytical skills

Education

Diploma or professional qualification in Business Studies/Marketing/Economics

Tools

Excel

Word

PowerPoint

Job description

Job Summary
Supervise and coordinate sales teams to achieve sales targets for assigned businesses/territories and overall business objectives

General Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Investigate, resolve and log customer issues and advise on follow-up actions
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers
  
  
  

Functional Skills And Knowledge

• Demonstrate good working knowledge and understanding of the industry/market/competitors/customers
• Demonstrate good working knowledge in assigned territories/products/services and strong selling skills
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken
  
  
  

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline