Senior Executive, Business Support

DKSH Malaysia Sdn Bhd; Petaling Jaya; On-site; MYR 200,000 - 250,000; Full time

Job summary

A multinational marketing firm in Malaysia is seeking a Business Support Executive to manage administrative functions and support senior management. The role involves planning meetings, drafting communication materials, and ensuring operational efficiency. Candidates should possess a degree and 2-4 years of relevant experience, along with excellent communication and organizational skills. This position is ideal for individuals who thrive in fast-paced, collaborative environments.

Qualifications

• Minimum 2 to 4 years’ experience in similar roles.
• Demonstrate knowledge in conducting internet research.
• Ability to collaborate with functional departments.

Responsibilities

• Plan and prepare materials for meetings and conferences.
• Assist in planning and coordination of events.
• Draft, edit, and format communication materials.
• Record minutes of meetings and circulate memos.
• Manage administrative support services and travel schedules.

Skills

Good command in written and spoken English

Excellent organizational skills

Project management skills

Ability to work independently

Exceptional communication skills

Strong analytical skills

Proficient in Microsoft Office

Good working relationships with teams

Education

Minimum Degree holder in related discipline

Tools

Excel

Word

PowerPoint

Job description

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Plan and prepare materials for scheduled meetings, conferences, and conference calls.

Assist in the planning and coordination of workshops, sales meetings, and corporate events.

Draft, edit, and format various communication materials, including emails, newsletters, and reports.

Record accurate minutes of meetings and circulate approved memos/minutes.

Follow up on action plans required by internal/external stakeholders within agreed timelines.

Maintain detailed records, including office supplies, office equipment inventory details, tender documentation, etc.

Manage daily administrative support services, including managing travel schedules, daily agendas, hotel bookings, air ticket bookings, visa processes, etc.

Collaborate with relevant teams to gather data, perform trend analysis, and generate reports to support decision‑making processes.

Assist in driving and implementing continuous improvement initiatives for administration and support services.

Provide administration support for department initiatives and programs, ensuring alignment with agreed service level standards.

Collaborate closely with senior management to align operational activities with organizational goals.

Provide administrative and operational support to the senior management as needed.

Leadership responsibilities

Act as a communication channel between superior and department's personnel to drive communication and decision-making

Drive self‑learning and improvement in the area of Administrative Assistance and DKSH behaviors as part of continuous learning

Supporting functional departments on document signatory process for senior management team.

Responsible for market visits arrangement by leadership team.

Collaborating with functional departments on data compilation and preparation

Functional skills and knowledge

Good command in written and spoken English

Excellent organizational and project management skills.

Ability to work independently and collaboratively in a fast‑paced environment.

Exceptional written and verbal communication skills.

Demonstrate knowledge in conducting internet research to secure and validate factual information

Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)

Strong analytical and quantitative skills

Good working relationships with cross‑functional teams

Education

Minimum Degree holder in related discipline based on the function's requirements

Work experience

Minimum 2 to 4 years’ experience in similar roles.

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Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Business Support Executive?
• Which of the following Microsoft Office products are you experienced with?
• How much notice are you required to give your current employer?

DKSH’s purpose is to enrich people’s lives. For nearly 160 years, we have been marketing, selling, and distributing high-quality products and brands for multinational and Fortune 500 companies. Through our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners. We contribute to improving the quality of life for our employees and people in the local communities in which we operate. Headquartered in Switzerland, DKSH is publicly listed and operates in 36 markets across Asia Pacific, Europe, and North America. We employ over 29,000 specialists and produced net sales of CHF 11.1 billion in 2023.