Senior Executive

NTT; Kuala Selangor; Hybrid; MYR 200,000 - 250,000; Full time

Job summary

A global technology services company in Kuala Selangor is seeking a Senior Associate Service/Product Offer Management Specialist. This role involves managing the lifecycle of products and services while ensuring they meet client needs. You will be responsible for market analysis, product training, and promoting the company's offerings. The ideal candidate will have a bachelor's degree and moderate experience in product management within the technology sector. Hybrid working options are available.

Qualifications

• Moderate level experience in a similar position, preferably in a global technology services organization.
• Track record managing the implementation of new products or product lines.
• Knowledge of product management disciplines and tools.

Responsibilities

• Manage the lifecycle of a product or service to meet client requirements.
• Promote and position company services in the market.
• Deliver product training to client-facing staff.
• Analyze product data for trends and insights.
• Research competitor offerings and market trends.

Skills

Market segment knowledge

Product lifecycle understanding

Financial awareness

Strategic thinking skills

Excellent communication

Critical thinking ability

Education

Bachelor’s degree in Information Technology or related field

Tools

Agile methodologies

ITIL

Job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Senior Associate Service/Product Offer Management Specialist is a developing subject matter expert, responsible for managing the lifecycle of a product or service. This role brings the knowledge of a product or service to the required crafting of a technical solution(s) in support of clients and has a good understanding of the organization, thereby ensuring that their crafted solution(s) meet client requirements.

This role is responsible for effectively promoting and positioning the company's product and/or services in the market and is required to identify new commercially viable products or services, as well as opportunities for the enhancement of existing ones.

By monitoring the legislative, regulatory environment and shareholder requirements, the Senior Associate Service/Product Offer Management Specialist can provide insights and impact assessments to the organization and ensure full compliance.

Key responsibilities

• Engages with Engineers, Consultants, Technical Architects and Solution Architects to ensure that the crafted solution meets client requirements.
• Achieves set and agreed product sales to meet specified financial goals.
• Delivers product training to client-facing staff.
• Provides support to the Sales team to ensure that they are equipped to close deals involving their products and services.
• Analyzes product data to establish trends and insights using internal and external sources.
• Helps with the conversion of knowledge and ideas into new or improved products, processes and services.
• Researches and interprets competitor offerings and market trends against the client base with a strong data analysis focus.
• Determines the appropriateness of pricing of existing and new investment strategies in line with projected value, competitor offerings and market trends.
• Supports with product design and modelling/testing of new and existing solutions.
• Drafts and maintains product specification documents.
• Supports evaluation of market trends associated with the particular product or product line.
• Provides product knowledge input assistance for compiling client proposals.
• Writes RFI/RFP responses and bids and obtains vendor product certification for the product portfolio.
• Involvement in product development life cycle to understand how new products or features will impact both end users and client-facing areas.

To thrive in this role, you need to have

• Developing knowledge of market segments and product portfolio categories.
• Developing knowledge of product lifecycles and technology solutions.
• Developing knowledge of product management disciplines and tools.
• Demonstrates financial awareness and commercial acumen.
• Possesses strategic thinking skills with sound presentation and public speaking abilities.
• Developing problem analysis and solution formulation capabilities.
• Excellent verbal and written communication ability.
• Developing understanding of the organization's transformation and change programs.
• Demonstrates a sound understanding of technologies related to product areas.
• Developing understanding of the product’s functionality and capability.
• Displays an astute mindset with critical thinking ability.

Academic qualifications and certifications

• Bachelor’s degree or equivalent in Information Technology, Computer Science, Business or related field.
• Relevant certifications such as Scaled Agile and ITIL are beneficial.

Required experience

• Moderate level experience in a similar position, preferably gained within a global technology services organization.
• Moderate level experience gained within the technology industry.
• Moderate level track record managing the implementation of new products or product lines.

Workplace type

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. As a Global Top Employer, we work in more than 50 countries and offer clients access to a robust ecosystem of innovation centers.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

Fraud Prevention Notice

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process. Please remain vigilant against third parties who may attempt to impersonate NTT DATA recruiters in writing or by phone. All email communications from an NTT DATA recruiter will come from an @nttdata.com address. If you suspect fraudulent activity, contact us immediately.