Are you a data enthusiast who thrives on turning numbers into actionable insights? Do you have a knack for uncovering trends that others might overlook? Join our innovative, tech-driven laundromat business as a Data Analyst. In this pivotal role, you will extract, interpret, and analyze data across both commercial and non-commercial domains, providing valuable insights that drive strategic decisions and operational excellence. If you're passionate about leveraging data to make a meaningful impact and align with our core values of Resilience, Growth, Profitability, Results, and Long-Term Success, we'd love to hear from you.
Data Extraction and Analysis
- Collect, clean, and analyze large datasets related to operations, commerce, user behaviors, retention, operational efficiencies, user experience, employee experience, redundancies, and more.
- Utilize statistical methods and tools to interpret data sets, paying particular attention to trends and patterns that could be valuable for diagnostic and predictive analytics.
Commercial and Non-Commercial Insights
- Focus on commercial data (marketing, sales) to provide insights on customer acquisition, retention, revenue growth, and market trends.
- Analyze non-commercial data (operations, maintenance, customer advocacy, inventory) to identify areas for operational improvements and efficiency gains.
Reporting and Visualization
- Develop and maintain dashboards, reports, and visualizations to effectively communicate findings to management and stakeholders.
- Present complex information in a clear and concise manner, making data accessible and understandable to non-technical team members.
Proactive Insight Generation
- Go beyond management's requests to identify and explore data-driven opportunities and challenges not previously considered.
- Provide inferential insights that can lead to strategic advantages and operational enhancements, highlighting areas that may not be immediately apparent.
Industry and Market Analysis
- Gather and analyze industry data to understand market dynamics, competitor performance, and external factors affecting the business.
- Use external data sources to augment internal data, providing a comprehensive view that aids in strategic planning and decision-making.
Data Integrity and Compliance
- Ensure data accuracy and integrity by performing regular audits and validation checks.
- Adhere to data privacy regulations and company policies when handling sensitive information.
Collaboration and Accountability
- Work closely with cross-functional teams, including marketing, operations, maintenance, HR, and management, to support their data needs.
- Help teams understand the implications of data insights for their areas, promoting data-driven decision-making across the organization.
- Contribute to holding teams accountable by providing transparent and actionable data.
Education and Experience
- Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, or a related field.
- Minimum of 3 years of experience in data analysis, business intelligence, or a similar role.
- Proficiency in data analysis tools and languages such as SQL, Python, R, and experience with data visualization tools like Tableau or Power BI.
- Familiarity with data warehousing concepts and ETL processes.
Skills and Abilities
- Analytical Expertise: Strong analytical skills with the ability to interpret complex datasets and translate findings into actionable insights.
- Commercial Acumen: Understanding of both commercial (marketing, sales) and non-commercial (operations, maintenance) aspects of the business.
- Technical Proficiency: Experience with statistical analysis, predictive modeling, and data mining techniques.
- Communication Skills: Excellent verbal and written communication skills, with the ability to present data findings to non-technical audiences effectively.
- Problem-Solving: Proactive in identifying issues and opportunities within the data, providing solutions that align with business objectives.
- Attention to Detail: Meticulous in ensuring data accuracy and integrity.
- Industry Awareness: Knowledge of industry trends and the ability to leverage external data sources for comprehensive analysis.
Personal Attributes
- Resilience: You believe there's always a solution and persistently seek answers through data.
- Growth Mindset: Fully committed to personal and professional development, staying updated with the latest data analytics tools and methodologies.
- Profitability Focus: Understand how data insights can drive profitability and operational efficiency.
- Results-Oriented: Dedicated to delivering high-quality outcomes that make a tangible impact.
- Long-Term Vision: Provide data solutions that contribute to lasting success and sustainability.
- Curiosity and Innovation: A natural inclination to explore data creatively, uncovering hidden patterns and insights.
- Integrity and Ethics: Maintains confidentiality and handles sensitive data responsibly.
- Collaboration: Works effectively with various teams, fostering a culture of data-driven decision-making.
- Adaptability: Comfortable navigating changing priorities and adapting to new analytical tools or methodologies.
- Data Modeling and Interpretation: Expertise in creating models that predict trends and inform strategic decisions.
- Data Visualization: Ability to present data in engaging and understandable formats.
- Business Intelligence: Apply data insights to improve business processes, customer experience, and operational efficiency.
- Technical Proficiency: Skilled in using advanced analytical tools and staying abreast of technological advancements in data analytics.