Senior Credit Control Executive

DPO International Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A financial services company in Kuala Lumpur is seeking a Credit Control Manager to oversee customer credit and recovery accounts. Key responsibilities include managing billing and collection activities, improving credit control policies, and analyzing credit applications. The ideal candidate should hold a finance-related degree and have 2-4 years of experience in credit control. Strong leadership, communication skills, and proficiency in MS Office are essential for this role, which requires on-site work in Taman Melawati.

Qualifications

• 2-4 years relevant working experience in Credit Control or equivalent roles.
• Experience in leadership positions are an added advantage.
• Independent, resourceful, able to meet tight deadlines and team player.

Responsibilities

• Manage customer credit and recovery accounts.
• Oversee billing and collection activities.
• Continuously review and improve credit control policies.

Skills

Credit Evaluation

Financial Analysis

Communication Skills

Problem Solving

Education

Bachelor Degree / Diploma in finance

Tools

MS Office

Job description

Report to the Regional Commercial Controller.

Manage customer credit and recovery accounts.

Oversee billing and collection activities.

Continuously review and improve credit control policies to ensure compliance.

Key Responsibilities

• Customer & Credit Assessment Implement best practices for Customer & Credit Application Files across all regions, ensuring thorough financial background checks for new and existing customers, including overseas applicants.
• Credit Limit & Terms Management Analyze credit applications and search results, review credit limits and terms semi-annually, and implement measures to minimize credit risk while maintaining service quality.
• Credit Evaluation & Control Perform credit evaluations, formulate credit control strategies, and conduct regular reviews to safeguard company interests.
• AR Aging Reports Generate bi-weekly re-aged Accounts Receivable (AR) Aging reports for business units, monitor movements closely with Sales Teams, and ensure timely updates and proper documentation.
• Statement of Accounts & Month-End Closing Oversee monthly Statement of Accounts issuance via ERP, ensure timely month-end AR closing, and provide collection forecasts with variance analysis.
• Collection Administration Drive effective collection efforts through calls, emails, and other means; arrange payments, monitor overdue accounts, and resolve collectability issues to meet collection targets.
• Risk Mitigation & Collaboration Liaise with Supply Chain and Sales leadership on delivery holds for high-risk customers based on AR aging and credit standing, ensuring alignment with company policies.
• Reporting & Continuous Improvement Prepare AR and collection reports for Sales Teams, track aging trends, and implement strategies to improve debtor days and overall collection efficiency.

Provide support for ad-hoc tasks as required from time to time.

Requirements

• Bachelor Degree / Diploma / Professional qualification in finance discipline from any accredited institutions of higher learning.
• 2-4 years relevant working experience in Credit Control or equivalent roles.
• Experience in leadership positions are an added advantage.
• Independent, resourceful, able to meet tight deadlines and team player.
• Well versed with MS Office.
• Able to work on site (office) at Taman Melawati.