Senior Centre Manager, Indonesia (Remote)

Write Edge; Malaysia; Remote; MYR 144,000 - 208,000; Full time

Job summary

A leading education enrichment provider seeks a Senior Centre Manager for Indonesia to lead enrolment, sales, and parent engagement. This full-time, remote role is essential for driving business expansion and ensuring a seamless customer experience. The ideal candidate has 3+ years in education or marketing and solid sales skills. Flexible working hours are provided with opportunities for remote work.

Benefits

Flexible remote work

Supportive team environment

Diverse experience in education and business

Qualifications

• 3+ years of experience in education, marketing, sales, or customer management.
• Proactive, resourceful, and able to work independently in a fast-paced environment.
• Knowledge of Indonesia’s education market and parent expectations.

Responsibilities

• Execute marketing strategies to drive trial sign-ups and enrolments.
• Engage parents regularly via WhatsApp, email, and phone to strengthen relationships.
• Support the expansion of the program to 200+ students by the end of 2025.

Skills

Sales and communication skills

Digital marketing

Community outreach

Job description

Write Edge was founded in 2014 with a vision to deliver exceptionally effective lessons that help build a strong foundation in the English language and nurture writing skills in young students. From a single branch in Singapore, we now operate 10 physical locations, an online arm, and offer classes to students in Malaysia.

Our vision: To be the leading English and Writing enrichment specialist in the region. Our mission: To make mastery of English and writing possible for every student.

Senior Centre Manager – Indonesia

Are you strategic, sales‑driven, and customer‑focused? Thriving in business growth and marketing while helping parents find the best learning experience? Write Edge is expanding our premium online programmes into Indonesia and seeks a dynamic leader to grow our business.

As Senior Centre Manager, Indonesia, you will lead enrolment, sales, parent engagement, and marketing to drive student sign‑ups and ensure a seamless customer experience. This full‑time role offers leadership potential and is ideal for someone proactive, results‑oriented, and eager to scale an education business.

Key Responsibilities

1️⃣ Student Enrolment & Lead Generation

• Execute marketing strategies to drive trial sign‑ups and enrolments.
• Handle parent inquiries, consultations, and enrolments to convert leads into paying students.
• Develop and track lead‑generation efforts across Facebook, Instagram, WhatsApp, and other digital channels.
• Work with marketing agencies and partners to maximize outreach.

2️⃣ Parent & Customer Relationship Management

• Engage parents regularly via WhatsApp, email, and phone to build trust and improve retention.
• Organise trial classes, workshops, and free events to attract new students.
• Provide feedback to teachers and operations to ensure student satisfaction.

3️⃣ Business Growth & Expansion

• Support the expansion of the programme to 200+ students by the end of 2025.
• Explore local partnerships with schools, education consultants, and communities to drive enrolment.
• Work with marketing agencies and internal teams to develop campaigns that resonate with Indonesian parents.
• Identify opportunities for curriculum localisation and differentiation based on parent feedback.
• Collaborate with the Singapore HQ team to execute business expansion strategies.

4️⃣ Operations & Team Support

• Work closely with teachers and the admin team to ensure smooth class operations.
• Oversee the student onboarding process and ensure parents have a seamless experience.
• Help set up processes to scale enrolment and grow the Indonesia market.
• Track and report key business metrics (e.g., student growth, retention, revenue).

Expected Outcomes

• Smooth & scalable operations – seamless class execution and teacher management.
• Increased enrolments – drive enrolments through marketing, partnerships, and word‑of‑mouth.
• Parent satisfaction & retention – strengthen relationships and maintain high retention.
• Student growth & progress – ensure students receive the best education and see meaningful growth.
• Business expansion success – help build Write Edge Indonesia into a thriving education brand.

What We’re Looking For (Ideal Candidate)

Skills & Experience

• 3+ years of experience in education, marketing, sales, or customer management.
• Strong sales and communication skills – able to engage and convert leads.
• Experience handling parent inquiries and driving enrolment in tuition/education.
• Knowledge of Indonesia’s education market and parent expectations for enrichment programmes.
• Hands‑on experience in digital marketing, community outreach, and events is a plus.
• Proactive, resourceful, and able to work independently in a fast‑paced environment.
• Comfortable working remotely and managing online education operations.

Key Attributes

• Proactive & Hands‑On – ready to take ownership and execute efficiently.
• Strong Communicator – able to engage parents, teachers, and partners.
• Strategic Thinker – balances day‑to‑day execution with long‑term growth.
• Growth‑Oriented – excited to scale an education business in a new market.

Job Details

• Location: Remote (Indonesia‑based)
• Working Hours: Monday – Friday (11 AM – 8 PM) + 1 Weekend (8:30 AM – 6:30 PM)
• Commitment: Full‑Time

Why Join Write Edge?

• Work fully remote – enjoy flexibility from anywhere.
• Be part of a growing education business – help expand a successful Singapore tuition brand into Indonesia.
• Shape the future of online learning – influence how English & writing are taught in Indonesia.
• Hybrid role (operations + growth) – gain diverse experience in education, business, and marketing.
• Work with a dynamic & supportive team – collaborate with experienced educators & business leaders.