Senior Barista: Craft & Customer Delight Lead

Jobstreet Malaysia; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local café chain is seeking a Senior Barista stationed at Sunway Pyramid, Malaysia. The role involves ensuring smooth daily operations, providing exceptional customer service, and preparing a range of beverages including espresso and cappuccino. Candidates should have strong customer service skills, be able to manage inventory, and contribute to sales through effective up-selling. This position requires maintaining cleanliness and complying with health standards. Join our passionate team to enhance customer experiences.

Qualifications

• Experience in providing excellent customer service in a café or similar environment.
• Ability to prepare beverages following prescribed recipes.
• Skills in inventory management and maintenance of cleanliness.

Responsibilities

• Ensure day-to-day operation is carried smoothly.
• Provide excellent customer service by attending to inquiries.
• Prepare drinks by following recipes and techniques.
• Up-sell and promote products to customers.
• Maintain inventories and stock supplies for the coffee bar.
• Communicate customer feedback to management.

Skills

Customer Service

Coffee Preparation

Inventory Management

Sales Skills

Job description

A local café chain is seeking a Senior Barista stationed at Sunway Pyramid, Malaysia. The role involves ensuring smooth daily operations, providing exceptional customer service, and preparing a range of beverages including espresso and cappuccino. Candidates should have strong customer service skills, be able to manage inventory, and contribute to sales through effective up-selling. This position requires maintaining cleanliness and complying with health standards. Join our passionate team to enhance customer experiences.