Senior Banking Relationship Manager - Wealth Growth

Alliance Bank Malaysia Berhad; Johor Bahru; On-site; MYR 70,000 - 100,000; Full time

Job summary

A major Malaysian bank is looking for a Customer Relationship Manager with a minimum of 5-10 years in the banking sector, focused on sales management and excellent customer service. The role requires strong communication skills in English, Malay, or Chinese, along with the ability to develop and maintain profitable customer relationships. Successful candidates will have relevant qualifications and a passion for achieving sales goals. Join a dynamic team in Johor Bahru to drive the bank's growth.

Qualifications

• 5-10 years of experience in the banking and financial industry, especially in consumer banking.
• Registered with FIMM and passed relevant examinations.
• Compliance knowledge in Unit Trust and Bancassurance products.

Responsibilities

• Manage sales and service for PB customers while resolving issues.
• Grow existing relationships and acquire new customers.
• Promote product bundles and cross-sell opportunities.
• Ensure compliance with bank policies and regulations.
• Maintain accurate sales performance tracking.

Skills

Sales management experience

Customer service skills

Team collaboration

English proficiency

Planning/organization skills

Flexibility

Proactivity

Problem-solving skills

Banking knowledge

Sales-driven mindset

Education

Diploma or Degree in Banking/Accounting/Finance/Economics/Marketing/Business Studies

Job description

A major Malaysian bank is looking for a Customer Relationship Manager with a minimum of 5-10 years in the banking sector, focused on sales management and excellent customer service. The role requires strong communication skills in English, Malay, or Chinese, along with the ability to develop and maintain profitable customer relationships. Successful candidates will have relevant qualifications and a passion for achieving sales goals. Join a dynamic team in Johor Bahru to drive the bank's growth.