Senior Banking Customer Service Specialist (Rotational Shifts)

ACHIEVE Group; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment agency in Malaysia is urgently hiring for a Banking Customer Service role. The position requires handling inbound calls from customers and responding to their inquiries. Candidates must have prior experience in customer service, a diploma or degree in any field, and be willing to work rotational shifts, including weekends. The salary is up to RM4,000 with a commitment to training and assessments necessary for the role.

Qualifications

• Must have experience in Customer Service or Call Centre.
• Willing to work on rotational shifts (24/7, including weekends).
• Able to commit to training and assessments.

Responsibilities

• Handle inbound calls from Singapore customers.
• Respond to inquiries regarding products and services.
• Identify and resolve customer issues efficiently.

Skills

Customer Service Skills

Effective Communication

Problem Solving

Education

Diploma/Degree in any field

Job description

A recruitment agency in Malaysia is urgently hiring for a Banking Customer Service role. The position requires handling inbound calls from customers and responding to their inquiries. Candidates must have prior experience in customer service, a diploma or degree in any field, and be willing to work rotational shifts, including weekends. The salary is up to RM4,000 with a commitment to training and assessments necessary for the role.