Senior Account Executive (Sales & Client Servicing)

STERRIFIC SDN. BHD.; Petaling Jaya; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A prominent digital marketing agency in Petaling Jaya is seeking a proactive Sales Account Manager with 3-5 years of relevant experience. The role involves handling inbound sales, managing client relationships, and closing deals in a supportive and creative environment. Ideal candidates should have strong communication and negotiation skills and a good understanding of digital marketing. This full-time position offers a competitive salary, attractive commissions, and growth opportunities towards senior roles.

Benefits

Attractive sales commissions

Allowances for meetings and travel

Training for digital marketing services

Clear career path to advanced roles

Qualifications

• Minimum 3–5 years of experience in Sales, Account Management, or Client Servicing.
• Experience in digital marketing or creative agencies is a strong advantage.
• Confident in both online and face-to-face client meetings.

Responsibilities

• Handle inbound leads and follow through the full sales cycle.
• Schedule and conduct virtual sales calls with prospects.
• Attend client meetings and deliver presentations on services.
• Propose suitable service packages based on client goals.
• Prepare proposals, quotations, and service agreements.
• Close deals consistently and achieve sales targets.
• Manage ongoing client relationships for smooth delivery.
• Handle contract renewals, upsell opportunities, and retention.
• Coordinate internally to relay client requirements.

Skills

Sales experience

Account Management

Strong communication skills

Presentation skills

Negotiation skills

Digital marketing knowledge

Organizational skills

Job description

Location: Petaling Jaya (Hybrid/On-site)
Industry: Digital Marketing / Creative Agency
Employment Type: Full-time
Experience Required: Minimum 3–5 years

Job Responsibilities

Handle inbound leads and follow through the full sales cycle.

Schedule and conduct Google Meet/virtual sales calls with prospects.

Attend client meetings and deliver clear presentations on our digital marketing services.

Propose suitable service packages based on client goals and budgets.

Prepare proposals, quotations, and service agreements.

Close deals consistently and achieve monthly sales targets.

Manage ongoing client relationships to ensure smooth communication and project delivery.

Handle contract renewals, upsell opportunities, and client retention.

Coordinate internally with designers, developers, and marketers to relay client requirements.

Maintain accurate lead updates, notes, and pipeline status via CRM or internal systems.

Stay familiar with digital marketing basics (SEO, SEM, social media, web development, branding).

Requirements

Minimum 3–5 years experience in Sales, Account Management, or Client Servicing.

Experience in digital marketing, branding, or creative agencies is a strong advantage.

Strong communication, presentation, and negotiation skills.

Confident in both online and face-to-face client meetings.

Good understanding of digital marketing solutions and project workflows.

Able to manage multiple clients and timelines efficiently.

Proactive, organized, and strong in follow-ups.

Must be comfortable working independently with revenue-driven targets.

Competitive basic salary + attractive sales commissions.

Allowances for meetings and travel.

Training provided for digital marketing services and sales scripts.

Clear career path to Senior AE, Sales Manager, or BD Manager roles.

Supportive, young, and creative work environment.