Salesforce Administrator

BROOKS AUTOMATION; Johor; Hybrid; MYR 80,000 - 120,000; Full time

Job summary

A leading automation solutions provider is seeking a detail-oriented Salesforce Administrator in Johor, Malaysia. In this role, you will manage and optimize the global Salesforce environment, ensuring its stability and scalability. Responsibilities include maintaining data integrity, managing user access, and collaborating with stakeholders for effective system enhancements. The ideal candidate will have 6–8 years of Salesforce administration experience, along with Salesforce certification, and enjoy a mix of onsite and remote work options.

Benefits

Flexible work arrangements

Diversity and inclusion initiatives

Career advancement opportunities

Qualifications

• 6–8 years of hands-on Salesforce administration experience.
• Salesforce Administrator certification mandatory.
• Proven experience managing Salesforce for a global organization.

Responsibilities

• Maintain and administer Salesforce, ensuring data integrity.
• Gather and document business requirements.
• Provide user support and training.

Skills

Salesforce administration

Data integrity management

Problem-solving

User management

Configuration skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Salesforce

APIs

Middleware

Job description

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide.

Job Description

About Brooks: Brooks Automation supplies advanced robotics and automation technologies across the semiconductor and life sciences sectors worldwide. Its global presence spans North America, Europe, and Asia.

Work Location

Onsite – Johor Bahru (OR) Penang.

About the Role

We are seeking a detail-oriented and proactive Salesforce Administrator to manage and optimize our global Salesforce environment. As the sole Salesforce resource at Brooks Automation, you will play a critical role in ensuring the platform’s stability, scalability, and alignment with business needs across multiple regions.

The position involves day‑to‑day administration, implementing configuration changes, and partnering with stakeholders to translate business requirements into effective system enhancements. Responsibilities also include maintaining data integrity, managing user access, and driving best practices to maximize the value of Salesforce.

Key Responsibilities

• Maintain and administer Salesforce, ensuring data integrity and system performance.
• Perform minor configuration changes such as creating fields, updating page layouts, and managing user permissions.
• Gather and document business requirements for requested changes and enhancements.
• Assist in testing and validating new features or updates before deployment.
• Provide user support and training to ensure effective utilization of Salesforce.
• Monitor system usage and recommend improvements for efficiency and scalability.
• Any other duties, as assigned.

Qualifications Required

• Bachelor’s degree in Computer Science, Information Systems, or related field, with 6–8 years of hands‑on Salesforce administration experience.
• Salesforce Administrator certification (mandatory).
• Advanced certifications (e.g., Salesforce Advanced Administrator, Platform App Builder) are a plus.
• Proven experience managing Salesforce for a global organization or multi‑region setup; strong understanding of Salesforce platform capabilities and best practices.
• Experience working independently as the sole Salesforce resource or in a small team.
• Strong knowledge of Salesforce configuration: objects, fields, workflows, validation rules, page layouts, record types.
• Expertise in user management, security settings, and role hierarchy.
• Familiarity with Salesforce integrations (e.g., ERP, HR systems, marketing tools) using APIs or middleware.
• Ability to manage data quality, deduplication, and data migration.
• Good understanding of Salesforce release management and sandbox environments.
• Self‑starter with excellent problem‑solving skills and ownership mindset.
• Ability to translate business needs into technical requirements.
• Excellent problem‑solving skills and high attention to detail.

Nice‑to‑Have Skills

• Experience with Salesforce automation tools (Flow Builder, Process Builder, and approval processes).
• Familiarity with reporting and dashboard creation.
• Performance optimization: Ability to troubleshoot and optimize Salesforce performance.
• Change management: Experience in deploying changes across multiple environments.
• Knowledge of data migration and integration concepts; experience with Salesforce Lightning and migration from Classic.

Work Location & Flexibility

At Brooks, we aim to foster a collaborative and engaging environment while offering flexibility where possible. Work arrangements may include a mix of in‑office and remote work, depending on the nature of the role and business needs. Specific expectations will be shared during the interview process.

Brooks is committed to fostering a diverse and inclusive workplace and proudly serves as an equal‑opportunity employer. We welcome all qualified applicants regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics.

Diversity enhances our innovative capacities and strengthens our ability to serve our customers and communities effectively. At Brooks Automation, we celebrate the unique experiences and perspectives each individual brings, believing they are essential to our collective success. Join us in building a workplace where every team member is valued and can thrive.

For applicants with disabilities requiring accommodations, please contact [e-mail] or call [phone] to discuss your needs.

Review EEO Law & EEO Statement.