Sales Team Lead: Drive Results & Customer Experience

Crocs, Inc.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global footwear retailer is seeking a Sales Team Lead in Kuala Lumpur, Malaysia, to oversee daily store operations, enhance team performance, and deliver exceptional consumer service. This role requires 2-3 years of retail experience, strong leadership capabilities, and excellent communication skills. The Sales Team Lead will also coordinate team efforts to achieve sales goals and maintain store standards, contributing to a fast-paced retail environment with growth opportunities.

Qualifications

• 2 – 3 years of total retail experience, preferably with previous store leadership role.
• Proven leadership abilities with a focus on empowering team results.
• Strong verbal and written communication skills.

Responsibilities

• Deliver outstanding consumer service using C.H.A.R.M. model.
• Coordinate, delegate, prioritize, and meet store deadlines.
• Support team members with daily retail operations.

Skills

Leadership

Communication

Retail experience

Team collaboration

Job description

A global footwear retailer is seeking a Sales Team Lead in Kuala Lumpur, Malaysia, to oversee daily store operations, enhance team performance, and deliver exceptional consumer service. This role requires 2-3 years of retail experience, strong leadership capabilities, and excellent communication skills. The Sales Team Lead will also coordinate team efforts to achieve sales goals and maintain store standards, contributing to a fast-paced retail environment with growth opportunities.