Sales and Marketing Specialist

uhomes.com; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading accommodation booking platform is expanding its Kuala Lumpur office and is seeking a motivated Sales & Marketing Specialist. This full-time role involves assisting students with inquiries, recommending accommodation, and ensuring a smooth booking process. The ideal candidate will have a Bachelor's degree, excellent communication skills, and sales experience. You'll guide students through bookings, converting inquiries into reservations, and play a key role in growing the business. Join a dynamic team and develop your career in a collaborative environment.

Benefits

Professional development and training opportunities

Competitive salary

Career growth opportunities

Dynamic and collaborative work environment

Qualifications

• Minimum a Bachelor's degree in any related field.
• Demonstrated experience in sales and sales management.
• Strong organizational and time-management skills.

Responsibilities

• Handle inquiries from a pre-qualified customer database to convert leads into bookings.
• Research and recommend suitable accommodation options based on student preferences.
• Guide students through the booking process, ensuring a seamless experience.

Skills

Excellent communication skills

Customer service skills

Sales experience

Organizational skills

Time-management skills

Education

Bachelor's degree in related field

Tools

CRM software

Job description

Established in 2015, Uhomes.com is one of the leading accommodation booking platforms for global students. Backed up by prominent investors such as New Oriental group, listed company on NYSE with market cap of $13bn; and Translink capital, a venture capital fund from Silicon Valley and a few more. Since 2015, Uhomes has an international operation with offices located in London, New York, Boston, Los Angeles, Beijing, Malaysia, Vietnam, India and operations in over 27 countries or regions.

As we are expanding the Malaysia office, we are looking for 4 (four) motivated Sales & Marketing Specialist to join our team. The role involves assisting students with inquiries, recommending suitable accommodation and ensuring a smooth booking process. Strong communication skills and knowledge of the student housing market are essential. As a Sales & Marketing Specialist, you will play a key role in growing our business by assisting students and building relationships. Your primary objective will be to convert inquiries into bookings, achieve leasing goals and establish yourself as a regional expert.

This is a full-time, on-site role for a Sales & Marketing Specialist located at KL Eco City, Kuala Lumpur, Malaysia.

Description

• Handle inquiries from a pre-qualified customer database, providing prompt and informative responses to convert leads into bookings
• Able to research and recommend suitable accommodation options based on student preferences, budget and requirements
• Take lead in the region you are responsible for and become a region expert
• Guide students through the entire booking process, from initial inquiry to move-in, ensuring a seamless experience
• Deliver exceptional after-sales support, addressing any concerns and maintaining strong client relationships
• Stay updated with market trends, collaborate with vendors, and coordinate with internal teams to optimize sales strategies.

This is a Junior executive position. Fresh graduate with study abroad experience is encouraged to apply.

Qualifications

• Minimum a Bachelor's degree in any related field
• Excellent communication and customer service skills
• Demonstrated experience in sales and sales management
• Ability to provide training and guidance to sales staff
• Strong organizational and time-management skills
• Proficiency in CRM software and other sales tools
• Experienced in studying abroad is a plus

Why Join Us?

• Opportunity to lead and optimize a globally expanding team
• Professional development and training opportunities, including overseas training programs
• Competitive salary and career growth opportunities
• Dynamic and collaborative work environment
• Great learning and developing opportunity