Sales Executive (E-Commerce)

Smells Good Holdings Sdn Bhd; Kuala Lumpur; Hybrid; MYR 150,000 - 200,000; Full time

Job summary

A vibrant e-commerce company in Kuala Lumpur is seeking a Marketplace Product & Listing Management professional. This role involves uploading products, monitoring listings, and overseeing customer service operations. Candidates should have a diploma or degree in relevant fields and preferably 1–2 years of experience in e-commerce or retail support. The position offers a hybrid work environment, flexible hours, performance bonuses, and various health and wellness benefits, providing a dynamic and rewarding work experience.

Benefits

Hybrid work flexibility

Flexible hours

Quarterly performance bonuses

Health & wellness benefits

Fashion and grooming perks

Monthly freebies

Educational support

Home purchase benefit

Qualifications

• Minimum 1–2 years experience in e-commerce operations or retail support.
• Experience with marketplaces like Shopee, Lazada, TikTok Shop is a plus.
• Must be a fast learner with ownership and accountability.

Responsibilities

• Manage product listings and coordinate with customer service.
• Support offline promotions and coordinate with retail departments.
• Communicate with designers for promotional materials.

Skills

E-commerce operations

Online platform support

Communication skills

Coordination skills

Fast learning

Education

Diploma/Degree in Marketing, Business, E-Commerce, or related field

Job description

Marketplace Product & Listing Management

Upload new products, update pricing, stock count, and product info.

Monitor listings and flag any issues (e.g. OOS, wrong image, missing info).

Register and setup campaign and promotion mechanics.

Oversee customer service team for both brands.

Offline Platform Support

Coordinate with retail dept for promo mechanic display updates.

Support on sales event (e.g. retail counters, retail channel - Watsons, roadshows, event activations)

Communicate with the designer team on POSM materials for both online & offline — product listings thumbnails, posters, banners, wobblers, testers, shelf talkers.

Set up new SKU creation, promotion listing for retail and channel.

Requirements:

Diploma/Degree in Marketing, Business, E-Commerce, Mass Communication, or related field.

Minimum 1–2 years experience in e-commerce operations, online platform support, or retail support. Experience with marketplaces (Shopee, Lazada, TikTok Shop) is an added advantage.

Good communication and coordination skills — able to liaise across multiple teams.

Fast learner with a strong sense of ownership and accountability.

Top Reasons to work with Smells Good:

Hybrid Work: Enjoy the flexibility of working from home 2 days a week

Flexible Hours: No strict 9 to 6, just deliver amazing results

Quarterly Performance Bonuses: Get rewarded for your hard work

Health & Wellness Benefits: Access Classpass, therapy sessions, and more to keep you fit and happy

Look Good, Feel Good:Fashion, hairstyling, and grooming perks to keep you looking fresh

Monthly Freebies: Receive FREE company products every month to enjoy and share with friends/family

Continuous Learning: Benefit from educational support to enhance your skills and grow your career

Home Sweet Home: Receive RM10,000 when you purchase your first house

Join a vibrant, dynamic team that values creativity, flexibility, and personal growth. Be part of a company where your contributions make a real impact!

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