Sales Executive

BAND OF GORILLA SDN BHD; West Coast Division; On-site; MYR 150,000 - 200,000; Full time

Job summary

A sales company in Malaysia is seeking a Sales Support Executive to assist in preparing proposals and maintain records of sales activities. Responsibilities include client communication, order processing, and staying informed about products to ensure customer satisfaction. The ideal candidate should have experience in a sales role and excellent communication skills. Potential for travel may be required, and understanding customer service is a plus. This role aims at enhancing the company’s sales operations and client relationships.

Qualifications

• Experience in a sales role is essential.
• Strong communication skills to build customer relationships.
• Ability to handle customer inquiries and resolve complaints.

Responsibilities

• Assist senior sales executive with proposals and presentations.
• Maintain accurate records of sales activities.
• Build and sustain relationships with clients.
• Process client orders accurately and timely.
• Stay informed about product features and updates.
• Provide after-sales support to ensure customer satisfaction.

Job description

2. Sales Support and Sales Reporting

• Assist senior sales executive in preparing proposals, presentations, and contracts.
• Assist in preparing reports on sales activities and sales updates.
• Participate in sales meetings with client and support the preparation and follow-up activities.

4. System Management

• Maintain accurate records of all sales activities, interactions, and opportunities in the company system.

5. Client Communication

• Respond to inquiries and maintain ongoing communication with customer and client to build and sustain relationships.
• Address customer concerns or complaints promptly, ensuring that issues are resolved to their satisfaction and following up as necessary.

7. Order Processing

• Assist with processing client orders, ensuring accuracy and timely delivery of products or services.

8. Product Knowledge

• Stay informed about product features, services, and updates in order to effectively communicate this information to customers.
• Provide after-sales support by ensuring customers receive a high level of service and satisfaction, resolving any issues that arise.
• Work closely with other departments (such as event marketing, and production) to ensure customer satisfaction and smooth sales processes.

11. Ad-Hoc

• To perform ad-hoc and important duties requested by Head of Department or the Management from time to time.

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a sales executive?
• Which of the following types of qualifications do you have?
• Do you have experience in a sales role?
• Are you willing to travel for this role when required?
• Do you possess or have access to your own transportation?
• Do you have customer service experience?

AGENSI PEKERJAAN BEST CHOICE SOLUTIONS SDN. BHD.