Sales Executive

Fashdex Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading fashion retailer in Kuala Lumpur seeks a Retail Sales Associate with at least 2 years of experience in retail sales. The ideal candidate must be proficient in Mandarin, English, and Bahasa Malaysia and possess strong customer service skills. Responsibilities include providing exceptional customer service, understanding customer needs, and driving sales through tailored recommendations. This role offers benefits such as health insurance and annual leave.

Benefits

Annual Leave

EPF

Health Insurance

Medical Leave

SOCSO

Qualifications

• Minimum of 2 years of experience in retail sales, preferably in the fashion industry.
• Solid understanding of sales techniques to achieve sales targets.

Responsibilities

• Greet and assist customers in-store, providing excellent customer service.
• Offer tailored product recommendations to enhance customer shopping experience.
• Utilize sales techniques to drive sales and maximize revenue.
• Maintain a visually appealing and organized store environment.
• Process customer transactions accurately and resolve issues to ensure satisfaction.

Skills

Customer service skills

Proficiency in Mandarin

Proficiency in English

Proficiency in Bahasa Malaysia

Knowledge of fashion trends

Job description

Requirement

• Minimum of 2 years of experience in retail sales, preferably in the fashion industry.
• Proficiency in Mandarin, English, and Bahasa Malaysia is essential to effectively communicate with a diverse customer base.
• Strong customer service skills with a proven ability to build rapport and provide exceptional shopping experiences.
• Excellent communication and interpersonal skills to effectively interact with customers and team members.
• Solid understanding of sales techniques and strategies to achieve sales targets and maximize revenue.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Knowledge of current fashion trends and a passion for women's fashion.

Responsibility

• Greet and assist customers entering the retail store, providing excellent customer service and creating a welcoming environment.
• Understand customer needs and preferences, offering tailored product recommendations and styling advice to enhance their shopping experience.
• Demonstrate in-depth knowledge of the company's fashion brands, product features, and current promotions to effectively communicate value to customers.
• Utilize sales techniques to drive sales, achieve individual and team sales targets, and maximize revenue generation.
• Maintain a visually appealing and organized store environment, including merchandising displays, restocking inventory, and ensuring cleanliness.
• Process customer transactions accurately and efficiently, handling cash, credit card payments, and returns in accordance with company policies.
• Handle customer inquiries, complaints, and feedback professionally and resolve issues promptly to ensure customer satisfaction.
• Stay updated on the latest fashion trends, product knowledge, and sales techniques through continuous learning and training programs.
• Collaborate with team members to achieve store goals, share best practices, and contribute to a positive and supportive work environment.

Benefits

• Annual Leave
• EPF
• Health Insurance
• Medical Leave
• SOCSO

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