SALES EXECUTIVE

AVS Travel Sdn Bhd; Malacca City; On-site; MYR 150,000 - 200,000; Full time

Job summary

A travel agency in Johor is seeking dynamic individuals to follow up with customer leads through WhatsApp, email, and calls. Responsibilities include conducting daily TikTok Live sessions to promote travel packages, creating attractive itineraries, and maintaining up-to-date knowledge of travel trends. Applicants should have a diploma or degree in related fields and be coachable and disciplined. The role offers performance-based bonuses, structured training, and opportunities for career growth in the tourism sector.

Benefits

EPF

Annual Leave

Medical benefit

Training and Development

Career growth

Opportunity to travel

Qualifications

• Diploma or degree in relevant fields preferred.
• Familiarity with customer service and travel or tourism.
• Ability to engage and promote via TikTok Live.

Responsibilities

• Follow up with customer leads via WhatsApp, email, and calls.
• Conduct TikTok Live sessions to promote travel packages.
• Create and update travel packages and cost proposals.

Skills

Disciplined

Focused

Coachable

Confident in front of camera

Familiar with PC tools

Education

Diploma or Degree in Tourism Management, Hospitality, Business Administration

Tools

WhatsApp Web

Google Docs

Canva

Job description

Follow up with customer leads via WhatsApp Web, email & calls (using work devices)

Conduct TikTok Live sessions daily (2–3 hours) to promote packages

Post daily updates on WhatsApp Status (deals, promos, videos, etc.)

💼 Your Main Responsibilities:

• Follow up with customer leads via WhatsApp Web, email & calls (using work devices)
• Conduct TikTok Live sessions daily (2–3 hours) to promote packages
• Post daily updates on WhatsApp Status (deals, promos, videos, etc.)
• Create and update attractive travel packages (local & international)
• Prepare quotations, detailed itineraries, and cost proposals
• Assist in the development of tour products and package templates
• Handle customer inquiries and provide exceptional service to ensure client satisfaction
• Keep in touch with suppliers and customers about latest pricing and availability
• Maintain up-to-date knowledge of travel trends, promotions, and industry developments
• Coordinate basic bookings and provide admin support
• Submit a daily performance report and work toward monthly KPIs

📊 KPIs to Achieve:

• Meet monthly sales targets (number of packages sold or leads closed)
• Create effective and marketable travel packages
• Maintain consistent follow‑up and social media engagement
• Show improvement in communication and customer handling

✅ Who We're Looking For:

• Disciplined, focused, and coachable
• Able to follow SOPs and daily work structure
• Familiar with PC tools (WhatsApp Web, email, Google Docs, Canva a bonus)
• No personal phone use during working hours
• Confident and engaging on camera (TikTok Live support & scripts provided)

🚫 Please do NOT apply if:

• You are not able to stay off your phone during work
• You dislike structure, routines, or having clear goals
• You are not comfortable doing TikTok Live to promote packages

🌟 What You’ll Get:

• Structured training and clear SOPs
• Supportive team and clean office environment
• Bonus opportunities based on performance
• Career growth in a real tourism business—not just a desk job

Educational Qualifications:

Diploma or Degree

• A diploma or degree in Tourism Management, Hospitality, Business Administration, or a related field is often preferred.
• Relevant coursework may include travel and tourism, customer service, business management, marketing, and geography.

STPM or Equivalent

• Sijil Tinggi Persekolahan Malaysia (STPM) or an equivalent pre‑university qualification may be required for entry into diploma or degree programs.

Benefits:

• EPF
• Annual Leave
• Medical benefit
• Training and Development
• Career growth
• Opportunity to travel