Sales Engineer 销售 - Smart Factory System (Sales Background/Fresh Grad welcome!)

Neptrix Sdn. Bhd.; Penang; Hybrid; MYR 50,000 - 80,000; Full time

Job summary

An innovative technology company in Malaysia is seeking a motivated Sales Engineer to engage with customers and enhance manufacturing processes using smart solutions. The role offers opportunities to work independently and travel, with a focus on relationship-building and technical requirements. Candidates should possess strong communication skills and experience in IT or manufacturing-related solutions, with additional benefits such as competitive salary and career growth opportunities.

Benefits

Competitive salary

Generous sales commission

Flexibility for Work-from-Home

Career growth opportunities

Ongoing professional development

Qualifications

• Independent, responsible, and demonstrates strong ownership of tasks.
• Ability to work under pressure and manage tight deadlines.

Responsibilities

• Directly report to the Sales Manager, participating in discussions.
• Expand the customer base by identifying and securing new accounts.
• Establish relationships with customers, handling communications.
• Translate customer needs into technical requirements for teams.
• Provide timely support to resolve customer issues.

Skills

Knowledge of IT systems

Excellent communication skills

Problem-solving mindset

Tools

ERP / MES / IoT

Web portal software

Job description

Sales Engineer 销售 - Smart Factory System (Sales Background/Fresh Grad welcome!)

• ✅ Platform for Career Growth
• ✅ Great Mentorship and Technical Learning Opportunities
• ✅ Exciting Field Role – Work Beyond the Office Walls

• ✅ Expand your connections in the tech and manufacturing industry.
• ✅ Flexibility for Work-from-Home when not required on-site

About Us

At Neptrix, we’re passionate technologists delivering advanced IoT and MES solutions to transform manufacturing environments. Our team thrives on hands‑on challenges and creating innovative solutions that make a real‑world impact. If you enjoy meeting new people, traveling around, doing presentation, this is the role for you!

Job Summary

This role is ideal for individuals who thrive beyond the typical office desk. You’ll engage in dynamic brainstorming sessions with a highly functional team, represent Neptrix to our customers, walk through factory floors and exhibition halls, and identify opportunities to enhance manufacturing efficiency using our Smart Factory solutions. It’s a role that combines technical curiosity, real‑world exploration, and customer interaction. To succeed, you’ll need strong communication skills, an outgoing personality, and the ability to work independently with minimal supervision.

What Will You Do?

• Directly report to the Sales Manager, with occasional participation in DevOps discussions.
• Expand the customer base by identifying and securing new key accounts.
• Establish and maintain close relationships with customers, both on‑site and online, handling project‑related communication.
• Understand customers’ business models and translate their needs into technical requirements for the development and operations teams.
• Provide timely support and solutions to resolve customer issues.

Technical Skills

• Knowledge of IT systems, web portal software, or manufacturing‑related solutions.
• Prior experience in ERP / MES / IoT / System Integration is a significant advantage.

Soft Skills

• Independent, responsible, and demonstrates strong ownership of tasks.
• Excellent communication skills, capable of engaging both technical and non‑technical audiences.
• Ability to work under pressure and manage tight deadlines, especially when dealing with customer needs.
• Problem‑solving mindset with a focus on customer satisfaction.

Additional Requirements

• Willingness to travel to meet customers across Malaysia.
• Occasional overseas travel required.
• Possession of own transport and a valid driving license.

What We Offer

• Competitive salary, allowances, and generous sales commission.
• Flexibility for Work-from-Home when not required on‑site.
• Opportunities to meet new people and expand your professional and social network.
• Opportunities for career growth in a dynamic, high‑tech environment.
• Ongoing technical and professional development opportunities.

If you’re passionate about leveraging technology to improve manufacturing processes and enjoy working independently, apply now and join the Neptrix team to help transform the future of manufacturing!

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