Sales Engineer

dormakaba; Johor; On-site; MYR 40,000 - 50,000; Full time

Job summary

A manufacturing company in Johor is seeking a Sales Admin support staff to assist the Sales Admin Manager in enhancing market presence and customer satisfaction. This role involves preparing sales quotations, processing orders, and maintaining customer relationships. The ideal candidate will possess a Bachelor's degree in business administration and have 1-3 years of experience in a business or marketing environment. Benefits include career development opportunities, an annual bonus, and medical coverage.

Benefits

Safe and healthy working environment

Annual salary increment

Medical insurance coverage

Ongoing training and development opportunities

Employee engagement activities

Annual bonus

Qualifications

• 1-3 years experience in business administration or a marketing-related environment.
• Ability to understand technical specifications and translate them into client solutions.
• Self-motivated and able to work independently.

Responsibilities

• Prepare and issue sales quotations, tracking the project from enquiry to completion.
• Process and issue sales orders, work orders, and job start sheets.
• Act as a customer window in the factory, coordinating and closing distributors’ complaints.
• Conduct an annual customer satisfaction survey.
• Generate a database and update reports on various operations.

Skills

Strong communication

Presentation skills

Interpersonal skills

Self-motivated

Results-oriented

Education

Bachelor's degree in business administration

Job description

Overview

Working Hours: Monday to Friday (08.00am until 05.30pm)

Business Sector: Manufacturing Movable Walls

Factory Location: PLO 217, Jalan Siber 10, Kawasan Perindustrian Senai, 81400 Senai, Johor, Malaysia.

Position Summary:

To support the Sales Admin Manager to strengthen the sales and marketing support system to enhance market presence, hit rate, and customer satisfaction. Efficiently cooperate with RSM to expand market coverage and business development. Establish and maintain strategic partner relationships with distributors, aiming at enhancing partners’ capabilities.

Responsibilities

• Responsible for the preparation and issuance of sales quotations, tracking project (from enquiry till completion).
• Responsible for the processing and issuing of sales orders, work orders, and job start sheets.
• Act as a customer window in the factory, and coordinate, compile, and close distributors’ complaints.
• Conduct a customer satisfaction survey annually.
• Generate in-house database and update reports (quotation, project tracking, work orders, distributors’ complaints).
• Upholding the company’s standards in environmental protection, workplace safety, and sustainability governance is a core responsibility.

Key Accountabilities

• Market position, business development
• Compliance with standards, tax regulations, and internal policies

Qualifications & Requirements

• 1-3 years experiences in business administration or a marketing-related environment
• Bachelor’s degree in business administration or related disciplines.
• Strong communication, presentation, and interpersonal skills.
• Ability to understand technical specifications and translate them into client solutions.
• Self-motivated, results-oriented, and able to work independently.

Benefits & Additional Information

• Safe and healthy working environment
• Employee engagement and appreciation activities
• Opportunities for career development
• Annual salary increment
• Annual bonus
• Medical insurance coverage
• Ongoing training and development opportunities

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